Bar Manager
About The Position
The Bar Manager supervises daily restaurant, bar, lounge, and room service operations, where applicable. The role supports menu planning, maintains sanitation and service standards, and assists servers and hosts during peak periods. The manager works to improve guest and employee satisfaction while maximizing financial performance. They identify training needs and implement plans to address them. The position leads and develops the food and beverage team, ensures compliance with company policies and applicable laws, and monitors alcohol service. It is also responsible for exceptional customer service, resolving guest concerns, gathering feedback, and continually improving service delivery. Human resource duties include setting performance standards, coaching, training, and supporting employee retention and recognition. Additional duties include assisting on the floor during busy periods, covering daily shift operations in the Assistant Restaurant Manager’s absence, and overseeing departmental purchasing and invoice payments.
Requirements
- High school diploma or GED and 4 years of experience in food and beverage, culinary, or a related professional area; OR a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major and 2 years of relevant experience.
- Ability to lead, influence, and encourage others using interpersonal and communication skills.
- Ability to make sound financial and business decisions and demonstrate honesty and integrity.
- Knowledge of food handling and sanitation standards and applicable laws and regulations.
- Ability to handle guest concerns and maintain service standards.
Responsibilities
- Supervise employees and manage day-to-day restaurant, bar, lounge, and room service operations.
- Maintain service, sanitation, food handling, and operational standards.
- Review staffing levels to meet guest service needs, operational requirements, and financial objectives.
- Lead, coach, mentor, and develop team members; set goals, expectations, and performance standards.
- Ensure compliance with food and beverage policies, procedures, applicable laws, and liquor regulations.
- Monitor alcohol beverage service for compliance with local laws and ensure staff understand liquor laws.
- Deliver exceptional customer service, manage service quality, and empower employees to meet guest expectations.
- Handle guest problems and complaints, obtain guest feedback, and take corrective action to improve service.
- Conduct or support employee training and education, and address employee feedback and concerns.
- Promote fair treatment, employee retention, ongoing training, and recognition.
- Communicate information to supervisors, coworkers, and subordinates by telephone, in writing, email, or in person.
- Analyze information and evaluate results to select solutions and solve problems.
- Assist servers and hosts on the floor during meal periods and high-demand times.
- Recognize quality products and presentations.
- Supervise daily shift operations in the absence of the Assistant Restaurant Manager.
- Oversee departmental financial matters, including purchasing and payment of invoices.
- Assist with menu planning and determine training needs, then implement plans.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
