Bar Captain - Soho House New York

Soho House & Co.New York, NY
Onsite

About The Position

At Soho House, the Bar Captain is responsible for representing the highest standard of service and acting as a respected example for their peers. As the Bar Captain, you are an extension of the management team, supervising staff during shifts and ensuring cocktails, coffees, juices, and wine are served according to established standards for service and quality control. This role requires high levels of organization, problem-solving, and communication skills. You may also be responsible for supervising multiple aspects of supplying, running, and operating the bar. Ultimately, your main responsibility is to ensure that the bar staff provides positive experiences.

Requirements

  • 5+ years of bar experience
  • Proven leader with exceptional skills to influence others behind the bar
  • Strong communication and people skills
  • Cognizant of the bottom line and generating revenue
  • Ability to multitask and work in a fast-paced and demanding environment that doesn’t sacrifice quality with quantity
  • Flexible schedule
  • Tips certified

Nice To Haves

  • Micros knowledge a plus

Responsibilities

  • Act as an extension of the management team and maintain programs for house-made syrups, fresh juices, batching, barrel-aged cocktails, bespoke coffee, hot beverages, and specialty cocktails.
  • Ensure cleanliness of the bar, including underneath the bar top, sink basins, speed rails, storage areas, floors and drains below the wells, back bar bottles, glassware shelves, and all metal surfaces on low boys and espresso machines.
  • Maintain a safe and clean workstation, update Side Work Sheets, and communicate any inventory and purchase orders required for efficient bar operation.
  • Represent Soho House ethos & standards and the philosophy of the House Tonic program while influencing sales to generate revenue.
  • Complete, delegate, and support management by carrying out opening and closing bar duties, ensuring the bar is set up to Health Department and Soho House standards.
  • Assist and participate in the development of seasonal menu implementations for the beverage program, including new product tasting with suppliers.
  • Support and participate in product and skill educational opportunities and the development of the beverage training program for all staff.
  • Be well-versed and knowledgeable about all menu items (food and drink), pairing opportunities, and upselling to provide an optimal guest/member experience.
  • Follow service standards and mixture of ingredients to craft a Soho cocktail and collect payment through MIROS (or similar POS).
  • Check identification of customers to ensure they meet age requirements for alcohol and tobacco purchases, and determine when a customer has had too much alcohol.
  • Perform other duties as assigned by supervisor/manager.

Benefits

  • Medical, Dental & Vision
  • Retirement fund with a 2% match
  • Sick day's + vacation days
  • Training to develop technical and managerial skills
  • Career progression domestically or internationally
  • Mentoring, apprenticeship, local outreach and sustainability programs
  • Extensive range of internally and externally run courses
  • Access to monthly calendars for trips, trainings, and events related to food and drink
  • Team events such as fitness sessions, cinema screenings, and art classes
  • Substantial meal free of charge while on duty
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