Bar and Kiosk Supervisor

Retail and Dining Positions•Romulus, MI

6d•Onsite

About The Position

The Supervisor is responsible for coordinating day-to-day operations for two small-volume locations. This role ensures operational consistency, supports employee performance and engagement, maintains high levels of customer satisfaction, and assists in meeting productivity and financial objectives while upholding company policies, procedures, and service standards. POSITION SUMMARY: The Supervisor is responsible for overseeing the day-to-day operations of the restaurant, ensuring exceptional guest service, operational excellence, and adherence to company and brand standards. This role provides direct leadership and support to hourly team members, promotes a positive and inclusive work environment, assists with training and development, and helps drive productivity, food safety, and financial performance. The Supervisor leads by example, fosters employee engagement, resolves guest concerns, and supports management in achieving operational goals while delivering first-class experiences for both guests and team members.

Requirements

Leadership experience in a restaurant or similar environment.
Strong understanding of restaurant operations, including food safety and customer service.
Ability to lead and motivate a team.
Excellent communication and interpersonal skills.
Problem-solving and decision-making abilities.
Proficiency in relevant POS systems and operational software.

Nice To Haves

Experience supervising multiple locations.
Knowledge of inventory management and cost control.
Experience with employee training and development programs.

Responsibilities

Coordinating day-to-day operations for two small-volume locations.
Ensuring operational consistency.
Supporting employee performance and engagement.
Maintaining high levels of customer satisfaction.
Assisting in meeting productivity and financial objectives.
Upholding company policies, procedures, and service standards.
Overseeing the day-to-day operations of the restaurant.
Ensuring exceptional guest service, operational excellence, and adherence to company and brand standards.
Providing direct leadership and support to hourly team members.
Promoting a positive and inclusive work environment.
Assisting with training and development.
Driving productivity, food safety, and financial performance.
Leading by example.
Fostering employee engagement.
Resolving guest concerns.
Supporting management in achieving operational goals.
Delivering first-class experiences for both guests and team members.