Restaurant and Bar Supervisor - Jazzboline Restaurant & Bar
About The Position
Jazzboline Restaurant & Bar is seeking an experienced Restaurant and Bar Supervisor to lead the daily operations of their restaurant, bar, room service, and other food and beverage outlets. This role is crucial in creating an exceptional guest experience, supporting the team, maintaining operational standards, and achieving financial goals. The supervisor will be a hands-on leader, balancing hospitality, team development, operational execution, and business performance in a fast-paced hotel and restaurant environment. The position is responsible for overseeing short-term planning and daily operations, leading the team, protecting service standards, responding to guest needs, and managing the business with a focus on both hospitality and financial performance.
Requirements
- Strong restaurant and/or hotel food and beverage leadership experience
- Ability to lead, coach, develop, and motivate a large food and beverage team
- Passion for creating exceptional guest experiences and resolving concerns quickly and effectively
- Ability to manage daily restaurant, bar, room service, and other food and beverage operations
- Understanding of labor, food, beverage, supply, and equipment costs and ability to work toward financial goals
- Ability to forecast, monitor, and control departmental budgets and expenses
- Ability to implement company/franchise programs, SOPs, safety requirements, and applicable regulations
- Strong communication, analytical, decision-making, and problem-solving skills
- Ability to identify trends and develop promotions, displays, buffet presentations, and other ideas to increase sales
- Comfortable working a flexible schedule based on business needs
- Experienced in restaurant and/or hotel food and beverage operations
- Confident people leader with the ability to supervise and develop a team of approximately 31–50 employees
- Strong in guest service, communication, and conflict resolution
- Able to analyze current activities and information, draw logical conclusions, and make recommendations
- Comfortable making decisions within established policies and procedures
- Highly organized and able to manage multiple operational priorities
- Able to read and implement policies, procedures, forecasts, schedules, and SOPs
- Comfortable working with restaurant and hotel equipment, including point-of-sale and beverage equipment
- Able to work effectively in a fast-paced environment while remaining visible and engaged with the operation
- Two to three years of full-time experience in a related position
- More than two years of post-high-school education or equivalent relevant preparation
Responsibilities
- Continuously improve the operation's ability to anticipate guest needs, investigate problems, identify root causes, and provide immediate and lasting solutions
- Hire, schedule, train, develop, empower, coach, and counsel employees
- Conduct performance and salary reviews and recommend discipline or termination when appropriate
- Maintain open communication with employees and support a positive, accountable team environment
- Implement company and franchise programs and ensure compliance with SOPs, safety regulations, and applicable federal, state, and local requirements
- Manage the daily operations of the restaurant, bar, room service, and other food and beverage outlets as required
- Forecast, implement, monitor, control, and report on outlet budgets and their components, including labor, food, beverage, supplies, and equipment
- Ensure adequate staffing and supplies are available to provide top-quality guest service
- Monitor customer trends, needs, issues, comments, and problems to enhance the guest experience and future sales opportunities
- Create, recommend, and implement promotions, displays, buffet presentations, and other ideas to capture more in-house guests and increase local market share
- Monitor maintenance and sanitation of outlet areas and equipment to protect company assets and ensure regulatory compliance
- Control expenses while supporting revenue growth and service quality
- Participate in special projects, task forces, and committees as required
- Perform other duties and responsibilities as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
