Banquets Server

Marriott•Atlanta, GA

5h•Onsite

About The Position

The Banquets Server is responsible for preparing and serving food and beverages for banquet events, including setting up stations, tables, and buffets. Key duties involve communicating guest requirements to the kitchen, ensuring timely clearing of courses, replenishing buffet items, and maintaining cleanliness and organization of service areas. The role requires adherence to company safety and security policies, maintaining a professional appearance, and providing excellent guest service by welcoming and assisting guests, including those with disabilities. Physical demands include standing, walking, lifting objects up to 50 pounds (and over 75 pounds with assistance), and performing tasks requiring fine motor skills and movement over various surfaces.

Requirements

Ability to stand, sit, or walk for an extended period of time or for an entire work shift
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Ability to move, lift, carry, push, pull, and place objects weighing in excess of 75 pounds with assistance
Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Ability to move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Nice To Haves

High school diploma or G.E.D. equivalent
Less than 1 year related work experience
No supervisory experience
No license or certification

Responsibilities

Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order
Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Ensure courses are cleared and tables are properly crumbed
Respond to and try to fulfill any special banquet event arrangements
Replenish buffet items to ensure consistency and freshness in presentation
Monitor tableware to ensure it is presentable to guests
Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas
Bus tables by removing and separating tableware, plateware, glassware, and flatware
Follow all company and safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Support team to reach common goals
Ensure adherence to quality expectations and standards
Read and visually verify information in a variety of formats (e.g., small print)
Perform other reasonable job duties as requested

Benefits

Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity
Actively foster an environment where the unique backgrounds of our associates are valued and celebrated
Committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law
Westin is committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves
Associates are encouraged to embrace their own well-being practices both on and off property

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