Banquets Server

Marriott•Pittsburgh, PA

1h•Onsite

About The Position

The Banquets Server is responsible for preparing and maintaining banquet setups, including coffee breaks, carts, and stations with food and beverages according to Banquet Event Orders. Key duties involve setting up tables, action stations, buffets, service carts, and dessert/cordial carts, communicating guest requirements like allergies to the kitchen, and ensuring timely clearing and crumbing of tables. The role also involves monitoring and replenishing buffet items to maintain presentation quality, ensuring tableware is presentable, and maintaining cleanliness, sanitation, and organization of assigned service areas. The server is expected to bus tables, separating different types of tableware. Beyond operational tasks, the position requires adherence to company safety and security policies, reporting unsafe conditions, and completing safety training. Professional appearance, confidentiality, and asset protection are crucial. The server must welcome and acknowledge guests, anticipate their needs, assist individuals with disabilities, and communicate professionally. Teamwork and adherence to quality standards are also emphasized. Marriott International is an equal opportunity employer, valuing diversity and committed to non-discrimination. The Westin brand focuses on empowering guests' well-being through unique programming, and seeks passionate, active, optimistic, and adventurous associates who embrace their own well-being practices.

Requirements

Read and visually verify information in a variety of formats (e.g., small print)
Stand, sit, or walk for an extended period of time or for an entire work shift
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Move, lift, carry, push, pull, and place objects weighing in excess of 75 pounds with assistance
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Nice To Haves

High school diploma or G.E.D. equivalent
Less than 1 year related work experience
No supervisory experience
No specific license or certification

Responsibilities

Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order
Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Ensure courses are cleared and tables are properly crumbed
Respond to and try to fulfill any special banquet event arrangements
Replenish buffet items to ensure consistency and freshness in presentation
Monitor tableware to ensure it is presentable to guests
Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas
Bus tables by removing and separating tableware, plateware, glassware, and flatware
Follow all company and safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Support team to reach common goals
Ensure adherence to quality expectations and standards
Perform other reasonable job duties as requested