Banquets Manager

Morley Moss, Inc.Minneapolis, MN
$60,000 - $62,000Onsite

About The Position

The Banquet Manager reports directly to the Director of Food + Beverage. This role requires both tactical and strategic leadership. Success in this position requires a hands-on approach, identifying operational needs and personally ensuring issues are addressed. The Banquet Manager leads the Banquets team in executing group and social events hosted at the property. This position spends much of the day engaging with associates and clients before, during, and after events while leading by example. The role requires a high degree of self-motivation and collaboration with the Sales team to bring clients' visions to life. The Banquet Manager maintains and executes Food and Beverage service standards to ensure successful guest experiences.

Requirements

  • Minimum three (3) years of leadership experience in Banquets, Catering, Events, or Food & Beverage Management.
  • Passion for events and guest service.
  • Proficiency in Microsoft Word, Excel, and related systems.
  • Strong understanding of: Service standards, Labor management, Facility maintenance, Merchandising, Accounting principles
  • Thorough knowledge of food and beverage offerings, ingredients, preparation methods, and service standards.
  • Ability to obtain and maintain: TIPS (Alcohol Awareness Certification), ServSafe Food Handler Certification (Certifications must be obtained within 30 days of hire).
  • Fluency in English, both verbal and written.

Nice To Haves

  • Intermediate wine and spirits knowledge preferred.

Responsibilities

  • Uphold and model the company's principles of People, Place, and Character.
  • Participate in recruiting, training, scheduling, supervising, coaching, and motivating banquet associates.
  • Develop talent and support succession planning.
  • Utilize corrective action and coaching to address performance concerns.
  • Ensure timely setup of all functions and adherence to food and beverage standards and guest requests.
  • Maintain active communication with the Sales and Catering team.
  • Build and maintain strong client relationships.
  • Ensure all client requests are communicated to staff.
  • Review banquet event orders (BEOs) to determine staffing levels, assignments, and décor requirements.
  • Partner with the Sales team to communicate event details.
  • Communicate event information to Culinary and other supporting departments.
  • Manage banquet inventory and control breakage and loss of china, glassware, and silver.
  • Inspect and oversee cleanliness and maintenance of banquet spaces, public areas, and service areas.
  • Assist other Food + Beverage departments as needed.
  • Maintain regular communication with the Food + Beverage leadership team regarding updates, priorities, and operational needs.

Benefits

  • $60,000 - $62,000 annual salary
  • Performance Based Incentive Plan
  • Paid Vacation, Sick Time and Holidays
  • Medical, Dental, Vision, and Pet Insurance
  • Employer Paid Basic Life and AD&D
  • Discounted pet insurance available through ASPCA
  • 401(k) Retirement Plan with employer match
  • Paid time off to volunteer for the causes you care about in your community
  • Strong sense of belonging through diversity, equity, and inclusion
  • Greatly discounted room rates for Aparium properties for you and your out-of-town guests
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