Banquet Supervisor - Chips 'N Ales - Riverwind Casino

Traditions Hospitality Group•Norman, OK
•$18 - $18•Onsite

About The Position

The Banquet Supervisor at Traditions Hospitality Group leads the banquet team in coordinating and delivering successful events and memorable guest experiences. The role involves supervising and supporting team members, assisting with budgets, inventory, and staffing, upholding service and hospitality standards, ensuring regulatory compliance, and handling administrative duties such as scheduling, billing, and event planning. The position is at Chips N Ales Riverwind Casino in Norman, Oklahoma, pays $18.00 per hour plus tips, and is full-time. The work environment may involve exposure to smoke, with intensity varying by location.

Requirements

  • Must be at least 21 years old.
  • At least 2 years of experience in banquet service or related hospitality roles.
  • Must be able to obtain a Gaming badge, if applicable.
  • Must be able to obtain an ABLE license.
  • Strong leadership and communication skills.
  • Ability to maintain a professional appearance and demeanor at all times.
  • Flexibility to work nights, weekends, and holidays.
  • Willingness to travel as required.

Responsibilities

  • Coordinate events with banquet staff and help ensure guest satisfaction.
  • Lead and supervise banquet team members, providing guidance and support during events.
  • Assist in managing banquet budgets, inventory, and staffing needs.
  • Maintain high standards of service and hospitality for guests.
  • Ensure compliance with safety, health, and sanitation regulations.
  • Handle administrative tasks, including scheduling, billing, and event planning.

Benefits

  • 401(k) matching
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Basic life insurance and life insurance
  • Disability insurance
  • Teladoc for part-time employees
  • Employee Assistance Program
  • Paid Time Off
  • Employee Appreciation & Recognition Programs
  • Anniversary and Birthday Programs
  • Award Co.
  • Training program, mentorship, and opportunities for professional growth
  • Daily Pay
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