Banquet Supv

HCW Hospitality•Manhattan, KS

About The Position

At HCW Hospitality, the Banquet Supervisor leads the banquet team and helps ensure every event is executed smoothly, with attention to detail and a focus on guest satisfaction. The role coordinates with clients, event planners, and other departments; oversees event setup, service, and breakdown; manages logistics and timelines; responds to guest concerns; and supports compliance with safety, sanitation, and service standards. The supervisor may also take on additional duties assigned by management to support hotel operations.

Requirements

  • Experience in banquet or event operations; supervisory experience is preferred.
  • Strong leadership, communication, and organizational skills.
  • Commitment to outstanding service and creating exceptional events.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Flexibility to work varied hours, including nights, weekends, and holidays.

Nice To Haves

  • Supervisory experience in banquet or event operations.

Responsibilities

  • Supervise banquet staff by providing direction, support, and training.
  • Coordinate with clients, event planners, and other departments to ensure events are successful.
  • Oversee room setups, event service, and breakdowns while maintaining quality standards.
  • Manage event logistics, timelines, and execution details.
  • Address and resolve guest concerns while providing exceptional service.
  • Ensure compliance with safety, sanitation, and service standards.
  • Perform additional duties assigned by management to support smooth hotel operations.
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