This position is responsible for inspecting all meeting and banquet sets for quality and correctness. Other job duties of this role include, but are not limited to the following: Provide superior guest service and assistance in a professional, cheerful, courteous, and timely manner. Train and supervise staff in all areas of their job. Maintain high standards of department by enforcing policy. Maintain inventory of equipment and supplies. Complete daily work schedule and take responsibility for completion. Take initiative to improve product and service. Read, understand and organize daily’s, weekly’s, and banquet event orders. Maintain departmental storage areas and offices. Be available to group leaders to ensure their requirements are met. Know all types of room set-ups and table configurations. Set meeting and banquet rooms with a critical eye for detail, as to achieve “zero defect”. Carefully lift, carry, and maneuver all types of furniture and equipment for extended periods of time. Ensure meeting and banquet rooms, public areas, and bathrooms are kept clean. Respond to client’s many requests and changes in an efficient and professional manner. Interact positively with other departments. Actively uphold Resort and departmental quality of service standards. Correct and signpost events in a timely manner.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed