Banquet Set Up Supervisor - Hilton Norfolk The Main
Professional Hospitality Resources, Inc. and Ocean Beach Club LLC•Norfolk, VA
•Onsite
About The Position
The Banquet Set Up Supervisor supervises and coordinates the activities of personnel engaged in preparing the establishment's facilities for banquets and conventions.
Requirements
- Three years banquet operational experience OR an equivalent level of education
- Proficient in Microsoft Office
- At least 2 years of progressive experience in a hotel or a related field
- Clear, concise written and verbal communication skills
- Ability to sell concepts and ideas to management, peers, and employees
- Excellent time management and organizational skills
Nice To Haves
- 1-3 years supervisory responsibility preferred
- Strong knowledge of Meeting room set up standards, and different set up types
- Experience setting up numerous banquet rooms consecutively
- Experience ordering supplies, linens, uniforms, etc
Responsibilities
- Assisting in the management of set up aspects of the Banquet Department functions, in accordance with Hotel standards
- Assigning duties and instructing workers in collection, assembly, and arrangement of articles for convention or banquet hall and conference rooms
- Inspecting facilities for completeness of arrangements and instructing personnel to correct errors
- Preparing daily work assignments roster and maintaining work performance records
- Directing, implementing and maintaining a service and management philosophy which serves as a guide to respective staff to ensure 100% guest satisfaction
- Coaching employees how to resolve and de-escalate conflict
- Working in conjunction with Catering Sales and Convention Services
- Maintaining written and verbal communications with Meeting Planners and Groups
- Following/enforcing company policies and procedures, sharing ideas to promote business, reduce employee turnover, and meet budgeted productivity
- Providing overall direction, coordination, and ongoing evaluation of operations
- Communicating with Stewards to ensure smooth operation
- Performing cleaning duties for banquets and conventions
- Performing other related duties as required
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
