On-Call - Banquet Server - Westin Tempe

Crescent Careers • Tempe, AZ

10d • Onsite

About The Position

A Banquet Server takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction. A Banquet Server is responsible for greeting guests, providing prompt and courteous service, and checking guests out at the end of their stay - all while striving to deliver outstanding guest experience. Banquet Servers participate in the set-up, decoration, delivery of service, and breakdown of food and beverage requirements in functions the Banquet meeting room, in accordance with BEO and to both Crescent and Westin Tempe standards, performs that. Banquet Server are responsible for maintaining the cleanliness, repair, and safety of the equipment and areas used in the scope of their duties.

Requirements

• Ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Ability to communicate well with guests.
• Willingness to “pitch-in” and help co-workers with their job duties and be a team player.
• Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Ability to operate beverage equipment, e.g., coffee maker.
• Remain professional at all times, and treat all guests and associates with courtesy and respect, under all circumstances.
• Adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Responsibilities

• Greeting guests, providing prompt and courteous service, and checking guests out at the end of their stay.
• Participating in the set-up, decoration, delivery of service, and breakdown of food and beverage requirements in functions the Banquet meeting room, in accordance with BEO and to both Crescent and Westin Tempe standards.
• Maintaining the cleanliness, repair, and safety of the equipment and areas used in the scope of their duties.

Benefits

• Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels
• Flexible Schedules
• Career Growth & Development
• Insurance Benefit Available for both Full Time and Part Time Team Members
• 401k Plan and Company Match Program
• Vacation Pay / Sick Pay – Full Time and Part Time Team Members
• Holiday Pay – Full Time Team Members
• Amazing Recognition Programs/Giving Back – Community Outreach
• Tuition Reimbursement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed