Banquet Servers ON CALL

Hilton Garden Inn Cincinnati/West Chester•West Chester Township, OH
•$11 - $13

About The Position

The Banquet Server plays a vital role in executing banquet events, including weddings and corporate gatherings. The role requires professionalism, efficiency, and a guest-first attitude to help events run smoothly and exceed expectations. Working closely with the banquet team, the server delivers high-quality food and beverage service while supporting Ivy Hospitality’s commitment to excellence. This is an on-call position. Pay is $11.00–$13.00 plus gratuities, based on experience and qualifications. Benefits eligibility depends on employment status; full details are shared during the first 30 days.

Requirements

  • Excellent communication and interpersonal skills, with a passion for outstanding guest service.
  • Ability to carry heavy trays, lift up to 50 lbs, and stand or walk for extended periods.
  • Strong teamwork and multitasking abilities in a fast-paced event setting.
  • Flexible schedule, including evenings, weekends, and holidays, based on event needs.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Prior banquet or restaurant serving experience preferred but not required.
  • Knowledge of banquet service styles, including plated service, buffets, and cocktail receptions, is a plus.

Responsibilities

  • Provide attentive, friendly service during banquet events to create an exceptional guest experience.
  • Set up banquet rooms and tables according to Banquet Event Orders (BEOs), including linens, silverware, glassware, and centerpieces.
  • Serve food and beverages promptly and professionally, with appropriate course timing and presentation.
  • Anticipate guest needs, respond promptly to requests, and address concerns professionally and efficiently.
  • Maintain a polished, professional appearance and follow uniform and grooming standards.
  • Assist with buffet setups, plated service, and action stations as required.
  • Clear tables, remove dishes, and reset spaces to maintain a clean, organized event environment.
  • Collaborate with banquet and culinary teams to ensure smooth event execution.
  • Follow food safety, sanitation, and responsible alcohol service guidelines.
  • Support post-event breakdown by cleaning and storing banquet equipment and resetting event spaces.
  • Maintain accurate historical records and ensure financial transactions comply with federal, state, and local legal requirements.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Basic life insurance and AD&D
  • Voluntary life insurance
  • Voluntary short-term disability
  • Voluntary long-term disability
  • Critical illness, hospital indemnity, and accident plans
  • Pet insurance
  • 401(k) retirement plan
  • Paid Time Off (PTO), available as it is accrued
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