About The Position

The Banquet Server provides prompt, courteous service to guests at events, attends to their needs, and helps ensure a flawless dining experience that encourages repeat business. The role includes serving food and drinks, responding to reasonable special requests, answering questions about food, wine, menus, and buffets, and preparing event rooms with tablecloths, dishes, and silverware. The position requires a strong focus on customer service, teamwork, and staying calm under pressure. The work involves extended periods on your feet and may include lifting or carrying up to 50 pounds, walking, bending, twisting, and climbing stairs. Schedules vary and may include nights, weekends, and holidays.

Requirements

  • High school diploma or equivalent.
  • Previous banquet experience; hotel experience is preferred.
  • Ability to think on your feet and work calmly under pressure.
  • Ability to contribute to a collaborative and diverse team.
  • Passion for customer service.
  • Food Handler’s permit.
  • Liquor permit.
  • Ability to accommodate varying schedules, including nights, weekends, and holidays.
  • Ability to remain on your feet for extended periods and walk, bend, twist, climb stairs, and carry or lift up to 50 pounds.

Nice To Haves

  • Previous banquet experience in a hotel environment.

Responsibilities

  • Provide guests with excellent customer service.
  • Accommodate reasonable special requests.
  • Answer guest questions about food, wine, menus, and buffets.
  • Serve food and drinks to guests during events.
  • Prepare event rooms by setting tablecloths, dishes, and silverware.

Benefits

  • Excellent pay.
  • Hotel discounts.
  • Opportunity to be part of a growing hotel company.
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