Banquet Servers

La Posada Hotel•Laredo, TX

3d•Onsite

About The Position

This position is responsible for the service of assigned banquet events to include assigned set up, guest service and event tear down. The Banquet Server will maintain a commitment to customer service and guest satisfaction, performing all guest contact activities such as serving food and beverage, answering guest questions, etc. in a cordial, efficient and professional manner. The role ensures that food and beverage is served while maintaining a consistent presentation and proper temperature. The Banquet Server will also assist in inventories, maintain a cooperative attitude, enforce sanitation and safety guidelines, organize and maintain equipment, and communicate special requests or concerns to management. Additionally, the position follows opening and closing procedures, adheres to policies, handles and cleans equipment properly, and attends required meetings and trainings.

Requirements

Strong organizational skills
Strong customer service skills
Food and beverage service knowledge
Current Food Handler’s certificate or ServSafe certification is required.
Current TABC (TX) or RVSP (LA) is required.
Must occasionally lift and/or move up to 50 pounds.

Nice To Haves

One to two years’ experience in food and beverage catering facility or hotel preferred

Responsibilities

Maintain a commitment to customer service and guest satisfaction.
Perform all guest contact activities such as serving food and beverage, answering guest questions, etc. in a cordial, efficient and professional manner.
Ensure that the food and beverage is served while maintaining a consistent presentation and proper temperature.
Assist in food, beverage, equipment, meeting supplies, china, glass, and silverware inventories on a predetermined basis.
Maintain a cooperative, team-like attitude in working with supervisors and fellow employees (including other departments).
Enforce all sanitation procedures including safety guidelines and OHSA requirements.
Organizing equipment for a function as well as cleaning, maintaining, and looking after equipment during and after functions.
Make sure all storerooms are clean, organized and secured.
Immediate communication of special requests, guest problems or concerns to management.
Follow all designated opening and closing procedures to ensure areas are secure and energy efficient.
Adhere to all department and property-wide policies and procedures.
Ensure the proper handling and cleaning of all banquet equipment.
Perform any reasonable request assigned by management.
Attend all department, full staff, safety and other meetings and trainings as required by management.
Move, set up and tear down banquet equipment including but not limited to chairs, tables, staging, linens, service ware etc.