Banquet Server (Part-Time)

AccorHotel•Toronto, ON

10d•Onsite

About The Position

To successfully set and prepare the banquet floor for meetings and functions as specified by event contracts, resumes, and supervisors in a congenial, friendly, helpful, and efficient manner. To be hospitable, friendly, welcoming, and converse with guests. This role involves serving and clearing plated, buffet, and reception banquet events. All tables must be set up according to Fairmont standards or as directed by leadership. Complete opening and closing duties as assigned. Be aware of all hotel areas & outlets to be credible when responding to guests’ requests. Maintain good eye contact and personal service when interacting with all guests. To be knowledgeable of the menu, dietaries, wine & beverages before service begins. Conduct oneself within all policies set forth by the department and the Hotel. To have knowledge of all tasks and the methods of service of all banquet setups. Understand and carry out the servicing of all banquet event orders. Arrive on duty on time with proper attire and prepared for shift. Participate in maintaining a clean and well-kept working environment. Conduct yourself in an orderly and respectful manner at all times. Assist in facilitating all guest requests promptly. Ensure all allergies are safely catered for with an alternative that meets guest needs. Adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met. Adhere to alcohol handling procedures and policies ensuring responsible alcohol service. Will work weekends, holidays and shift work as scheduled. Any other tasks as assigned.

Requirements

Teamwork approach to all duties and helpful attitude with co-workers.
Efficient and effective approach to completing all tasks.
Food and beverage knowledge.
Previous banquet service experience and knowledge.
Physically fit to transport and carry heavy equipment.
Smart Serve Certification.
Constant standing and walking throughout shift.
Frequent lifting and carrying up to 35 lbs and occasional lifting up to 50lbs.
Constant pushing, pulling, lifting, and carrying.
Frequent ascending or descending stairs and ramps.
Must be legally eligible to work in Canada.
The hotel is unable to assist candidates in obtaining Canadian work authorization.

Responsibilities

Set and prepare banquet floor for meetings and functions as specified by event contracts, resumes, and supervisors.
Serve and clear plated banquet events (tray service).
Serve and clear buffet banquet events.
Serve and clear reception banquet events.
Set up all tables according to Fairmont standards or as directed by Leadership.
Complete opening and closing duties as assigned.
Be aware of all hotel areas & outlets to be credible when responding to guests’ requests.
Maintain good eye contact and personal service when interacting with all guests.
Be knowledgeable of the menu, dietaries, wine & beverages before service begins.
Conduct oneself within all policies set forth by the department and the Hotel.
Have knowledge of all tasks and the methods of service of all banquet setups.
Understand and carry out the servicing of all banquet event orders.
Arrive on duty on time with proper attire and prepared for shift.
Participate in maintaining a clean and well-kept working environment.
Conduct yourself in an orderly and respectful manner at all times.
Assist in facilitating all guest requests promptly.
Ensure all allergies are safely catered for with an alternative that meets guest needs.
Adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met.
Adhere to alcohol handling procedures and policies ensuring responsible alcohol service.
Work weekends, holidays and shift work as scheduled.
Perform any other tasks as assigned.