Banquet Server - Part-time
About The Position
The Banquet Server provides food service to guests during events, catered functions, and other property-hosted events. The server works at an assigned station, obtains food and beverages from designated locations, serves guests courteously and efficiently, monitors guest needs, and assists other servers. The role also includes setting tables and event rooms to established standards, completing pre-, running, and post-shift side work, preparing coffee service according to the Banquet Event Order, clearing used dishes and event items, and following food-handling, TIPS, sanitation, and health department guidelines. The position calls for someone who enjoys connecting with people and creating positive guest experiences, and who demonstrates patience, empathy, problem-solving skills, a positive attitude, and professionalism. The role requires standing and walking for extended periods and moving moderate amounts of weight. Work may include AM, PM, weekend, and holiday shifts as operational needs require.
Requirements
- One year of experience as a Banquet Server or equivalent experience and training.
- Basic knowledge of food and beverage preparation, comparable hotel service standards, guest relations, and etiquette.
- Ability to serve guests through verbal, face-to-face interactions.
- Positive attitude and professional demeanor.
- Basic knowledge of banquet department operations.
- Excellent customer service and communication skills to provide a high level of guest satisfaction.
- Ability to stand and walk for long periods.
- Ability to lift, move, pull, and push moderate amounts of weight.
- Ability to work AM, PM, weekend, and holiday shifts as required by operational needs.
- Experience within a hotel or resort environment.
Nice To Haves
- Prior banquet or convention services experience at a comparable property.
Responsibilities
- Provide food and beverage service to guests during events, catered functions, and other property-hosted events.
- Serve guests at an assigned station quickly, courteously, and efficiently using established procedures and service techniques.
- Obtain food and beverages from prescribed locations and keep guests’ glasses filled throughout the meal.
- Observe guests to identify additional requests and determine when they have finished their meal.
- Assist other servers cooperatively to ensure efficient guest service.
- Complete assigned pre-shift, running, and post-shift side work.
- Set dining tables and event rooms with linens, china, and other items according to established standards and the event prospectus.
- Remove dinnerware, glassware, flatware, and linens that do not meet cleanliness and appearance standards.
- Clear dirty dishes from tables as guests finish each course, when applicable.
- Prepare coffee service with the food and beverages specified in the Banquet Event Order.
- Clean away service items and accessories after events.
- Familiarize oneself with the items on daily menus.
- Follow food-handling, TIPS, sanitation, and health department guidelines.
Benefits
- Competitive pay
- Health insurance benefits
- Team Member and Family & Friends hotel and restaurant discounts within the Noble House Hotels & Resorts family
- Matching 401(k) after one year
- On-Demand Pay with earned wage access before payday
- PTO
- Complimentary parking
- Meals
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
