Banquet Servers (Part Time) - Lake Guntersville State Park

Guest Services, Inc.•Guntersville, AL

3d•Onsite

About The Position

The Server takes food and drink orders from and serves guests in an assigned section of the dining room in a courteous and efficient manner. The role is responsible for correct billing procedures and excellent service that meets the company’s standards. Servers greet guests, take beverage and food orders, answer menu questions, explain ingredients and preparation methods, and submit orders to the kitchen. They serve entrees, check on guests during meals, address guests’ needs, deliver checks, and complete transactions accurately. They also clean and reset dining areas, stock service areas, report gratuities as required, and promptly report safety issues to a manager. The position requires frequent movement and standing throughout the workday, regular stair climbing, and lifting, carrying, or pushing items of varying weights. The employee may work in temperature extremes in freezer, refrigerator walk-in, and grill areas, and must communicate clearly in English with guests and coworkers. Physical presence at the job site is essential.

Requirements

Partial high school education.
Strong sanitation habits.
Mathematical skills.
Strong customer service abilities and willingness to assist customers and coworkers.
Ability to recognize problems and communicate them to management.
Ability to move frequently around the unit, bend, lift, carry, reach above shoulder height, and adapt to a changing environment.
Ability to lift, carry, and push up to 25 lbs. regularly, 30–35 lbs. frequently, and up to 50 lbs. occasionally.
Ability to stand for the entire workday and climb steps regularly.
Ability to withstand temperature extremes in freezer, refrigerator walk-in, and grill areas.
Ability to read and write work-related documents in English and communicate clearly in English with customers and coworkers.
Physical presence at the job site to perform job duties.

Nice To Haves

High school diploma or GED equivalent preferred.

Responsibilities

Greet guests politely and positively and take beverage orders.
Check patrons’ identification to verify that they meet minimum age requirements for alcoholic beverages.
Answer menu questions, take food orders, explain menu items’ ingredients and preparation methods, and suggest menu items.
Submit food orders to the kitchen.
Serve guests’ entrees in a friendly and efficient manner.
Check on guests during meals and attend to their needs.
Deliver checks and complete transactions, making accurate change when necessary.
Clean dining areas after meal service and prepare and set up for the next meal.
Keep assigned tables clean and properly set up, including vacuuming and arranging tables and chairs.
Stock service areas with supplies such as coffee, food, tableware, and linens.
Report gratuities at the end of each shift as required by company policy and law.
Maintain awareness of safety issues and report them promptly to a manager.