Banquet Porter (Part-Time)

AccorHotel • Toronto, ON

4d • Onsite

About The Position

The Opportunity: To successfully set and prepare banquet floor for meetings and functions as specified by event contracts, resumes, and supervisors in a congenial, friendly, helpful and efficient manner.
In this role you’ll get to:
Have complete knowledge of the hotel’s events, services and facilities..
Ensure prompt and courteous service is extended both internal and external customers..
Maintain an orderly working environment, inform manager of any deficiencies.
To carry out tasks as assigned by your manager or supervisor that pertain to the overall operation of the banquet department.
To refresh rooms as assigned by your manager or supervisor.
To set up and tear down meeting rooms according to the pre-determined standards of the department and hotel, and direction of your manager.
To ensure guest service excels at all times.
To ensure guests needs and requirements are carried out with a helpful, and timely manner.
To complete all miscellaneous duties as directed by your supervisor or manager that pertain to the operation of the department.
To transport all equipment and store in the appropriate storage rooms, in a safe manner.
Understand and carry out duties according to all banquet event orders and the instructions for each event..
Understand all hotel and guests functions to be able to answer any questions made by any guests..
To clean banquet rooms, vacuum, mop and dust as instructed.
Ensure fire exits are clean and free of obstructions.

Requirements

• Teamwork approach to all duties and helpful attitude with co-workers
• Efficient and effective approach to completing all tasks
• Fluency in English (written and verbal) a must
• Must be able to lift and transport heavy equipment
• Must be able to follow instructions and understand set up diagrams
• Excellent problem solving skills required
• Must provide a positive and professional demeanor
• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 50 lbs
• Constant kneeling, pushing, pulling, lifting
• Frequent ascending or descending ladders, stairs and ramps
• Must be legally eligible to work in Canada.

Nice To Haves

• Previous experience in banquets in a hotel is preferred

Responsibilities

• Set and prepare banquet floor for meetings and functions as specified by event contracts, resumes, and supervisors.
• Ensure prompt and courteous service is extended to both internal and external customers.
• Maintain an orderly working environment and inform manager of any deficiencies.
• Carry out tasks as assigned by your manager or supervisor that pertain to the overall operation of the banquet department.
• Refresh rooms as assigned by your manager or supervisor.
• Set up and tear down meeting rooms according to the pre-determined standards of the department and hotel, and direction of your manager.
• Ensure guest service excels at all times.
• Ensure guests needs and requirements are carried out in a helpful and timely manner.
• Complete all miscellaneous duties as directed by your supervisor or manager that pertain to the operation of the department.
• Transport all equipment and store in the appropriate storage rooms, in a safe manner.
• Understand and carry out duties according to all banquet event orders and the instructions for each event.
• Understand all hotel and guests functions to be able to answer any questions made by any guests.
• Clean banquet rooms, vacuum, mop and dust as instructed.
• Ensure fire exits are clean and free of obstructions.

Benefits

• Starting Rate of Pay: $23.16 per hour. You will receive a wage increase following six months of compensated service, as per the collective agreement.
• Free Meals: Healthy meals on us every shift.
• Travel Discounts: Sweet deals at Accor hotels worldwide.
• Dry Cleaning: Free dry-cleaning for your work gear.
• Skill Up: Custom learning programs to boost your talents.
• Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
• Level Up: Unlock new career heights with exciting growth paths.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed