Banquet Manager

Peachtree Group Hospitality Management•Gulf Shores, AL

2d•$60,000 - $70,000

About The Position

The Banquet Manager oversees daily banquet operations and the successful execution of conferences, weddings, corporate meetings, and social events. The role provides hands-on leadership to banquet setup and service teams, with a focus on guest experience, efficient operations, and consistent service standards. The manager works closely with Culinary, Sales, and Convention Services teams and may support other Food & Beverage outlets as business needs arise.

Requirements

Minimum 3–5 years of hotel banquet operations experience, including at least 2 years in a supervisory or management role.
Previous experience managing large-scale banquet functions in a full-service hotel, resort, or convention hotel environment.
Experience supervising banquet setup and service teams, including staffing, scheduling, training, and performance management.
Strong knowledge of Banquet Event Orders (BEOs), banquet room configurations, service standards, and event execution.
Ability to manage multiple events simultaneously in a fast-paced hospitality environment.
Strong leadership, organizational, communication, and problem-solving skills.
Ability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs.
Ability to stand and walk for extended periods and assist with banquet setup and operational activities, including lifting and moving equipment or supplies, with or without reasonable accommodation.

Responsibilities

Oversee banquet operations, including room setup, event preparation, food and beverage service, room transitions, and breakdown.
Manage large-scale banquets, conferences, weddings, and simultaneous events, ensuring successful execution and exceptional service.
Direct and supervise banquet setup staff, servers, bartenders, and other banquet personnel.
Review and execute Banquet Event Orders (BEOs), meeting event specifications, timelines, and guest expectations.
Coordinate with Culinary, Sales, Convention Services, and other hotel departments for seamless event execution.
Conduct pre-event meetings, assign responsibilities, and provide hands-on leadership during banquet functions.
Recruit, train, coach, and evaluate banquet employees.
Respond promptly and professionally to guest requests, concerns, and last-minute event changes.
Manage employee scheduling, timekeeping, and payroll processing, maintaining staffing levels and compliance with labor budgets.
Ensure banquet charges are posted accurately and promptly, with adjustments based on actual consumption.
Complete banquet check reconciliation and closing procedures in Delphi, the hotel's Property Management System (PMS), and Point of Sale (POS) systems.
Monitor labor costs, inventory, equipment, and banquet supplies, and identify ways to improve efficiency and minimize waste.
Ensure compliance with hotel policies, food safety regulations, sanitation requirements, and workplace safety standards.
Provide operational support to other Food & Beverage outlets as needed.
Maintain a flexible schedule, including evenings, weekends, and holidays, according to event schedules and operational needs.