Banquet Manager
About The Position
The Banquet Manager oversees the planning, coordination, and execution of banquet and event operations, ensuring a seamless guest experience from setup through service completion. The role leads event execution on the floor and aligns staffing, service flow, and operational standards to provide consistent, high-quality hospitality. The Banquet Manager partners with sales, culinary, and operations teams to carry out event plans and is accountable for service standards, team performance, and event success. Through hands-on leadership, the position supports efficiency, guest satisfaction, and adherence to company and brand standards.
Requirements
- Minimum 3–5 years of experience in banquet, hospitality, or service industry roles; lead or supervisory experience is preferred.
- ServeSafe certification or the ability to obtain it within 90 days of hire.
- Basic proficiency in Microsoft Word, Excel, and PowerPoint.
- Strong organizational skills and ability to manage time and priorities in a fast-paced environment.
- Demonstrated ability to support and motivate a diverse team.
- High school diploma or GED.
Nice To Haves
- Experience in golf hospitality or multi-outlet operations.
- Lead or supervisory experience.
Responsibilities
- Manage day-of-event operations, including room setup and breakdown, staffing deployment, and service flow.
- Coordinate with the sales team to execute floor plans and room setups according to client requests.
- Order banquet supplies, including linens, rental equipment, and staff uniforms.
- Review and accurately execute Banquet Event Orders (BEOs).
- Hire, onboard, and train banquet staff.
- Lead pre-shift meetings and assign roles to banquet teams.
- Supervise banquet servers, bartenders, and support staff during events.
- Monitor timing, presentation, and service standards throughout each function.
- Address guest concerns and operational challenges in real time.
- Ensure tournament and catering events meet club hospitality and professionalism standards.
- Monitor labor efficiency and support cost-awareness initiatives.
- Promote safe work practices in compliance with health codes and alcohol service regulations.
- Coordinate with culinary leadership to support smooth communication and service delivery.
- Support inventory control and banquet readiness standards.
- Maintain a visible leadership presence across dining and event spaces.
- Maintain service, cleanliness, and productivity standards.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
