Banquet Manager - FT

DRIFTWOOD HOSPITALITY MANAGEMENT•Durham, NC

29d•Onsite

About The Position

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY To supervise the banquet set up staff in the setup, break down, and service of all meeting rooms in accordance with hotel’s high standards of quality.

Requirements

Minimum of high school education or equivalent.
One full year of employment in a banquet or supervisory position is required.
Requires a working knowledge of hotels banquet/catering food and beverage services.
Communication skills required to provide information and associated services to hotel management and guests.
Hold a current Food Handler Card.
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings and service ware.
Knowledge of the various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.,).
Ability to understand verbal English sufficient to understand verbal job requests from supervisor and guests.

Responsibilities

Supervise the Banquet employees; schedule, train, empower, coach and counsel, resolve problems, provide open communication, recommend discipline as appropriate.
Supervise and set-up the food and beverage preparation and service to ensure compliance with Banquet Event Orders, and Catering procedures and to ensure an optimal level of service, quality, and hospitality.
Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product.
Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service.
Provides weekly linen inventory needs to the housekeeping department.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).
Perform any related duties as requested by supervisor/manager.
Assists other Banquet Personnel when need.