Banquet Manager | Tarrytown House Estate | Tarrytown NY

PM Hotel Group•Village of Tarrytown, NY

6d•Onsite

About The Position

Hire, train and direct the banquet staff in servicing all banquet activities in order to ensure successful functions and repeat business.

Requirements

Must have the ability to communicate in English.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Can communicate well with guests.
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings and service ware.
Knowledge of all applicable federal, state and local health and safety regulations.
Ability to grasp, lift, carry or transport up to 50 pounds.
Ability to operate various food and beverage equipment present at a function.
Ability to set realistic goals and standards.

Responsibilities

Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Use the PM Hotel Group efforts for all recruiting and on-boarding activities.
Supervise the set-up of function rooms to include placement of linens, silver, china, and glassware according to event order specifications. Visually inspect function rooms and equipment prior to functions for cleanliness, proper inventory, and set-up.
Verbally communicate with a calm, positive demeanor during the course of the function with the kitchen, service, beverage, convention services, and engineering staff, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.
Oversee serving staff to ensure that all federal, state, local and corporate regulations and policies are adhered to in the serving of alcoholic beverages.
Ensure that PM Hotel Group’s cash handling policies and procedures are followed by all banquet staff in cash handling positions. Abide by all PM Hotel Group accounting policies and practices to ensure compliance.
Supervise clean-up of function room and proper breakdown and storage of equipment.
Enter billing information into point of sale/automated sales system in order to generate a final guest check.
Check staff attendance according to schedules, and adjust and reassign server stations as necessary in order to provide quality service during functions.
Communicate both verbally and in writing to provide clear direction to staff.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.