Banquet Manager at The Hythe Vail

Vail Resorts•Vail, CO

19d•$59,330 - $84,757

About The Position

The Banquet Manager is responsible for planning, coordinating, and executing banquet, catering, meeting, conference, wedding, and special event functions. The role ensures exceptional guest service, effective staff leadership, and smooth event operations while maintaining quality standards, budget expectations, and company policies. The manager works closely with culinary teams, sales staff, event planners, and clients to deliver memorable guest experiences. This is a year-round, full-time position at The Hythe Vail. The starting wage is $59,330–$84,757, plus an annual bonus. Housing is not available. The position requires availability for nights, weekends, and holidays based on event schedules.

Requirements

Proven experience managing banquet, catering, or large-scale event operations.
Previous supervisory or management experience.
Strong leadership and employee development skills.
Ability to maintain high guest satisfaction scores.
Experience with staffing, scheduling, and labor management.
Knowledge of food safety, sanitation, and beverage service regulations.
Ability to manage event timelines and operational deadlines.
Excellent verbal and written communication skills.
Professional appearance and demeanor.
Availability to work nights, weekends, and holidays based on event schedules.
High school diploma or equivalent.
A minimum of 3–5 years of banquet, catering, hospitality, or food and beverage management experience.
Ability to manage multiple events simultaneously in a fast-paced environment.
Strong organizational, problem-solving, and team-building skills.
Excellent guest service and interpersonal communication abilities.
Knowledge of banquet operations, food service, and event management.
Proficiency with banquet management software, POS systems, and Microsoft Office.
Ability to read and interpret Banquet Event Orders (BEOs).
Strong attention to detail and commitment to quality standards.
Ability to work flexible schedules, including evenings, weekends, and holidays.

Nice To Haves

Associate's or Bachelor's degree in Hospitality Management, Business, or a related field.
ServSafe Food Protection Manager Certification.
TIPS or equivalent Alcohol Service Certification.
CPR/First Aid Certification.

Responsibilities

Manage banquet, catering, conference, wedding, and special event operations.
Coordinate event details with clients, event planners, sales managers, and culinary teams.
Review banquet event orders (BEOs) and communicate event requirements to staff.
Supervise banquet staff before, during, and after events to ensure service standards are met.
Conduct pre-shift meetings and communicate event timelines, service expectations, and guest requirements.
Monitor room setup, décor placement, audiovisual requirements, and event execution.
Ensure accurate, professional, and efficient food and beverage service.
Address guest concerns and resolve service issues promptly and professionally.
Schedule banquet staff according to business levels and labor budgets.
Train, coach, evaluate, and develop banquet team members.
Maintain compliance with health, safety, sanitation, and alcohol service regulations.
Control labor costs, equipment usage, and banquet supplies.
Monitor inventory and coordinate equipment rentals as needed.
Ensure proper billing, event reconciliation, and documentation after each function.
Collaborate with culinary and sales departments to maximize guest satisfaction and event profitability.
Assist with forecasting, budgeting, and revenue management initiatives.
Maintain cleanliness and organization of banquet facilities, storage areas, and equipment.

Benefits

Free employee ski passes and discounted lift tickets for friends and family.
Free ski lessons.
Employee discounts on lodging, food, gear, and mountain shuttles.
401(k) Retirement Plan.
Employee Assistance Program.
Training and professional development.
Referral Program.
Health, medical, dental, and vision insurance plans for eligible seasonal employees after working 500 hours.
Free ski passes for dependents.
Critical Illness and Accident plans.
Annual bonus.