Banquet Manager (FT)
About The Position
The Banquet Manager oversees daily banquet department operations, including recruiting, scheduling, staffing, training, and supervising associates. The manager serves as the hotel’s liaison and client point of contact during events, and assists with planning and executing banquet events in collaboration with Meetings & Events, Culinary, and other departments. The role maintains service, food quality, presentation, safety, and sanitation standards; inspects equipment and amenities; supports training materials and coaching; manages china, glass, and silver inventory and loss control; and coordinates with housekeeping and engineering to support event delivery. The position also supports month-end inventories and may perform additional duties according to business needs. The position requires a flexible schedule that includes weekends and holidays. It involves extended periods of standing and mobility, lifting and carrying up to 50 pounds regularly, and pushing or pulling food-serving equipment and carts weighing up to 200 pounds on a semi-regular basis. The stated annual base salary range is $80,000–$85,000.
Requirements
- At least one year of previous banquet supervisory or management experience.
- Excellent verbal and written communication skills.
- Ability to prepare and analyze data, figures, and computer-generated or computer-prepared transcriptions.
- Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
- Willingness to continually learn, adapt to, and master new operating systems.
- Knowledge of food and alcoholic beverages.
- Ability to work a flexible schedule, including weekends and holidays.
- Ability to stand and remain mobile for extended periods during a scheduled shift.
- Ability to lift and carry up to 50 pounds regularly and for extended periods.
- Ability to push and pull food-serving equipment and carts weighing up to 200 pounds on a semi-regular basis.
- Ability to grasp, hold, sit, walk, perform repetitive motions, and bend over.
Nice To Haves
- Luxury hotel experience.
Responsibilities
- Oversee daily Banquet department operations, including recruiting, scheduling, staffing, training, and supervision.
- Act as the hotel liaison and primary client contact during events.
- Assist with planning and executing banquet events.
- Collaborate with Meetings & Events, Culinary, and other departments to execute events and meetings.
- Maintain standards for service excellence, food quality, presentation, and brand consistency.
- Inspect equipment and amenities for cleanliness, safety, and functionality.
- Aid in developing and implementing the training manual.
- Manage inventory and control breakage or loss of china, glass, and silver used for banquet services.
- Support and guide Banquet Associates, monitor performance, and coach and train staff.
- Coordinate with housekeeping and engineering to ensure product delivery.
- Assist with scheduled month-end inventories.
- Ensure the department follows safety and sanitation policies.
- Supervise setup staff, including assigning duties, motivating and mentoring, evaluating service, and taking disciplinary action when necessary.
- Perform additional duties as assigned based on business needs.
Benefits
- Discretionary Time Off (DTO)
- Healthcare benefits
- Health Savings Account and Flexible Spending Accounts
- 401(k) retirement plan with company matching, fully vested, and loan option
- Banking and Investing Program with preferred rewards, mortgage discount, and waived fees
- Fertility and family-forming assistance
- Parental leave pay differential
- Pet insurance
- Hotel discounts
- Free meals
- Fitness and wellness discounts
- LinkedIn Learning membership
- Community engagement opportunities
- Associate events throughout the year
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
