Banquet Manager

Hacienda Del Sol Resort•Tucson, AZ

About The Position

Hacienda Del Sol Resort is seeking a highly organized and experienced Banquet Manager to oversee all banquet operations at its resort in Tucson, Arizona. The manager will lead a dedicated team and ensure seamless coordination and exceptional guest satisfaction across banquet events, including weddings, corporate functions, and private parties. The role involves planning and executing events, managing and developing banquet staff, collaborating with culinary, sales, and other resort teams, and maintaining strong client relationships. The Banquet Manager also monitors budgets and inventory, supports profitability, ensures compliance with health, safety, and sanitation regulations, and improves services based on guest feedback.

Requirements

  • Proven experience in banquet management or a related hospitality leadership role.
  • Strong organizational, communication, and leadership skills.
  • Ability to multitask and manage multiple events simultaneously in a fast-paced environment.
  • Excellent customer service and interpersonal skills.
  • Knowledge of budgeting, scheduling, and inventory control.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Knowledge of banquet operations, health and safety standards, and event planning software.
  • Training and computer skills, including the ability to use Microsoft Word, Excel, and Outlook effectively.
  • Ability to stand or walk for prolonged periods and work indoors and outdoors.

Nice To Haves

  • MICROS experience.
  • Opera experience.

Responsibilities

  • Plan, organize, and execute banquet events, including weddings, corporate functions, and private parties.
  • Manage banquet staff, including hiring, training, scheduling, and performance evaluations.
  • Collaborate with the culinary team, sales department, and other resort staff to ensure successful event delivery.
  • Build and maintain client relationships, understand client needs, and exceed expectations.
  • Monitor budgets, manage inventory, and ensure the profitability of banquet operations.
  • Ensure compliance with health, safety, and sanitation regulations.
  • Gather guest feedback and implement solutions to continuously improve banquet services.

Benefits

  • Competitive compensation package.
  • Opportunities for professional development and career growth.
  • Access to resort amenities and employee discounts.
  • Supportive and collaborative work environment.
  • Health and wellness benefits.
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