Banquet Manager

O'Reilly Hospitality Management • Wichita Falls, TX

4d

About The Position

The Banquet Manager oversees banquet event operations at Delta Hotels by Marriott in Wichita Falls. The role coordinates event setups and service, supervises and trains banquet team members, helps ensure client satisfaction, and supports revenue, safety, security, and energy-efficiency procedures. Scheduling may vary with business needs and may include nights, weekends, and holidays. The position involves significant standing or walking and physical tasks such as lifting, pushing, and pulling.

Requirements

• High school diploma or GED.
• Two years of experience in a supervisory leadership role.
• Proficiency with Microsoft Office, including Word and Excel.
• Pleasant, professional demeanor and neat, clean appearance.
• Ability to motivate and manage team members to meet food and service standards.
• Strong leadership, management, organizational, and communication skills.
• Ability to handle the pressure of coordinating multiple activities and recommend appropriate solutions.
• Excellent verbal and written communication skills.
• Ability to identify and resolve problems efficiently.
• Ability to work with and motivate a variety of personality types while maintaining tact and diplomacy.
• Ability to multitask and prioritize tasks.

Nice To Haves

• One year of hospitality or banquet experience preferred.

Responsibilities

• Determine future business and workload requirements using information from the sales department.
• Request banquet setup work and instruct team members on expectations.
• Meet with function group leaders to discuss last-minute changes and setup arrangements.
• Ensure proper service to clients during banquets.
• Oversee cleaning of equipment after events.
• Supervise and train banquet team members, supporting their development.
• Assist with setting up function rooms according to sales office specifications.
• Follow company policies and procedures related to the role.
• Participate actively in service operations.
• Inventory equipment and ensure compliance with security, safety, emergency, and energy procedures.
• Assist in maximizing revenues and profits.
• Recognize and reward employees who exceed customer expectations.
• Support the O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
• Perform other duties and responsibilities as required or requested.

Benefits

• 401(k) and Roth 401(k) with company match; full-time and part-time team members are eligible.
• Health, dental, vision, and life insurance.
• Paid time off, including paid parental leave.
• Growth potential and career advancement.
• Hotel and restaurant travel perks and discounts.
• Earned wage access through DailyPay on day one.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED