Houseperson Banquet Overnight - The Willard InterContinental Washington

IHG•Washington, DC

18d•Onsite

About The Position

The Banquet Houseperson helps create memorable guest experiences by setting up and breaking down banquet spaces, maintaining cleanliness in banquet rooms and related areas, and responding to guest needs. The role involves organizing and securing banquet furniture and equipment, preparing tables and linens according to group requirements, and supporting events with supplies and materials.

Requirements

Strong communication skills and an approachable manner.
Problem-solving skills.
Fluency in the local language.
Reading, writing, basic math, and computer skills.

Nice To Haves

Additional language skills.

Responsibilities

Clean, store, and secure tables, chairs, audio-visual equipment, platforms, stages, and other banquet equipment in an organized manner.
Maintain cleanliness of banquet rooms, banquet hallways, storage areas, and service areas.
Refresh rooms during breaks as needed, including replenishing supplies and water pitchers.
Set up and break down tables, chairs, audio-visual equipment, platforms, stages, and other equipment according to group requirements.
Set up table linens, skirting, and tabletop items such as water pitchers, glasses, and supplies.
Retrieve clean linen and skirting and stock them in storage areas as needed.
Pick up and deliver boxes and function materials such as flip charts, easels, and blackboards as needed.
Address guest concerns and help resolve issues.