Banquet Houseperson

AccorHotel • Chicago, IL

8h • Onsite

About The Position

Join a dynamic team at Fairmont Chicago, Millennium Park, a leader in Food & Beverage in the city. We are seeking a Banquet Houseperson to contribute to our exceptional guest experiences. This role involves maintaining the cleanliness and setup of banquet rooms, ensuring a seamless flow of service, and upholding our high standards of luxury and hospitality. As part of the Fairmont Hotels & Resorts network, you will be part of a global brand with a commitment to excellence and guest satisfaction.

Requirements

• Previous guest service experience preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Constant standing and walking throughout shift
• Constant lifting and occasionally lifting up to 40 lbs
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps
• Successful candidates must be legally eligible to work in the United States.

Responsibilities

• Consistently offer professional, friendly and engaging service
• Maintain the cleanliness of banquet rooms, hallways, storage and service areas
• Lift and store tables, chairs and staging efficiently and safely
• Set-up, maintain and break down banquet/meeting rooms
• Follow directions from banquet event orders for assigned banquet/meetings
• Report needed repairs of unsafe equipment and/or conditions
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies
• Other duties as assigned

Benefits

• Complimentary upgrades
• Extended stays
• Discounted stays across Fairmont & Raffles properties
• Special dining and wellness discounts
• Added luxuries to enhance your experience

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed