Banquet Houseperson

AccorHotel • Chicago, IL

1d • Onsite

About The Position

Fairmont Hotels & Resorts is a global network of 90 spectacular properties with 34 more in the pipeline, located in 30 countries. Fairmont Chicago, Millennium Park, situated near Millennium Park and Chicago's lakefront, is a leader in Food & Beverage. The hotel features newly renovated rooms, a Fairmont Gold Lounge, and luxury event space. This role reports to the Banquet Manager and is responsible for maintaining cleanliness, setting up and breaking down banquet rooms, and providing engaging service.

Requirements

• Previous guest service experience preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Constant standing and walking throughout shift
• Constant lifting and occasionally lifting up to 40 lbs
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps
• Successful candidates must be legally eligible to work in the United States.

Responsibilities

• Consistently offer professional, friendly and engaging service
• Maintain the cleanliness of banquet rooms, hallways, storage and service areas
• Lift and store tables, chairs and staging efficiently and safely
• Set-up, maintain and break down banquet/meeting rooms
• Follow directions from banquet event orders for assigned banquet/meetings
• Report needed repairs of unsafe equipment and/or conditions
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies
• Other duties as assigned

Benefits

• Complimentary upgrades
• Extended stays
• Discounted stays across Fairmont & Raffles properties
• Special dining and wellness discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed