BANQUET HOUSEPERSON

The Pueblo of Sandia•Albuquerque, NM

7d•$16 - $18•Onsite

About The Position

The Banquet Houseperson helps ensure the smooth execution of events, banquets, and conferences in the convention center and outdoor amphitheater. The role involves setting up and breaking down event spaces, maintaining cleanliness and organization, assisting with food and beverage service, and providing exceptional customer service to guests. The position is guided by the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Team members are expected to meet performance standards, contribute to a qualified workforce, and support the ongoing success of Pueblo of Sandia.

Requirements

Ability to follow written instructions in Banquet Event Orders.
Ability to follow verbal directions from the Banquet Captain and Convention Center Manager.
Organizational skills.
Ability to maintain the highest standards of personal hygiene.
Ability to work in a fast-paced environment with a sense of urgency.
Ability to work harmoniously and professionally with coworkers and supervisors.
Must successfully pass a stringent background investigation.
Must complete pre-employment and random drug screening.
Ability to lift, push, or pull 50–100 pounds.
Ability to perform the physical activities described, including balancing, climbing, crawling, crouching, feeling, finger dexterity, grasping, hearing, kneeling, lifting, pulling, pushing, reaching, seeing, walking, sitting, standing, stooping, and talking.

Nice To Haves

High school diploma, GED certification, or equivalent.
Some experience with banquet event operations.

Responsibilities

Set up banquet equipment for food and beverage events and meeting rooms according to Banquet Event Orders, including chairs, tables, linens, risers, steps, podiums, and other requested equipment.
Break down equipment after events and meetings, return it to storage, or reset the room as needed.
Maintain, clean, and store banquet equipment in designated storage areas.
Maintain, clean, and organize banquet equipment and linen storage rooms.
Prepare, maintain, and clean amphitheater concession areas.
Report to work punctually and regularly according to the assigned schedule and attendance policy.
Perform other work-related duties as assigned.
Serve as an initial point of contact for guest inquiries in a courteous and attentive manner.
Demonstrate empathy when guest problems occur and resolve issues promptly to ensure guest satisfaction and exceed expectations.
Maintain knowledge of products and services offered.
Build respectful, confident relationships with guests while maintaining a friendly and approachable demeanor.