Banquet Houseperson

OTH Hotels•Youngstown, OH

About The Position

The Banquet Houseperson is responsible for setting up, maintaining, and breaking down banquet and meeting spaces to support successful events. The role prepares event areas according to event specifications, maintains cleanliness and organization during functions, and assists banquet staff and guests as needed. It ensures equipment, room arrangements, and service areas are properly prepared and maintained in a fast-paced event environment that requires physical activity, attention to detail, and responsiveness to changing needs. Work takes place indoors and outdoors depending on event requirements, with exposure to noise, varying surfaces, and cleaning chemicals. Strong organization, teamwork, and proactive event support are important to success. The position requires a high school diploma or equivalent. Prior banquet setup, hospitality, or related experience is preferred. No certifications or regular travel are required. Physical duties include constant standing; frequent walking, pushing/pulling, and manual dexterity; occasional sitting, bending, and balancing; and frequent lifting or carrying up to 70 pounds. The employee must be able to work continuously during event setup and service periods and navigate indoor and outdoor spaces, including uneven surfaces.

Requirements

High school diploma or equivalent.
Strong organizational and multitasking skills.
Ability to work efficiently under pressure in a fast-paced environment.
Good judgment and problem-solving skills in guest service situations.
Strong attention to detail in room setup and cleanliness.
Ability to anticipate needs and proactively prepare event spaces.
Effective communication and teamwork skills.
Ability to maintain cleanliness and organization.
Reliability and a strong work ethic.
Constant standing; frequent walking, pushing/pulling, and manual dexterity; occasional sitting, bending, and balancing.
Frequent lifting or carrying of up to 70 pounds.
Ability to work continuously during event setup and service periods and navigate indoor and outdoor event spaces, including uneven surfaces.

Nice To Haves

Prior experience in banquet setup, hospitality, or a related field.

Responsibilities

Set up banquet rooms and meeting spaces according to event orders and specifications.
Arrange tables, chairs, linens, and equipment for events.
Break down rooms and restore spaces after events.
Place centerpieces, table settings, and décor elements appropriately.
Drape tables, set silverware, fold napkins, and prepare meeting spaces as required.
Check equipment, report defects, and maintain cleanliness and organization in banquet, meeting, and conference areas.
Follow established cleaning schedules for event spaces.
Provide courteous and professional assistance to guests during events.
Replenish beverages, including water, and keep meeting rooms stocked.
Respond promptly to guest requests, assist with minor service needs, and escalate concerns when necessary.
Anticipate equipment and supply needs based on event orders.
Ensure meeting rooms have clean glassware and necessary supplies.
Organize and maintain storerooms and back-of-house areas, and clean and organize back halls and storage areas after events.
Follow hotel safety, fire, and health regulations and maintain clean, hazard-free workspaces.
Handle cleaning chemicals and equipment properly and support company policies and operational standards.
Attend pre-shift meetings and stay informed about event requirements.
Communicate effectively with banquet team members and management and support other food and beverage roles as needed.