Banquet Houseperson

Tommy Bahama Miramonte Resort & Spa•Indian Wells, CA
•Onsite

About The Position

The Banquet Houseperson is responsible for setting up and cleaning up of all banquet functions. You will be an integral part of the team by excelling in consistently providing meeting products to the property’s clients, focusing on proper meeting set-ups, break downs, and configurations.

Requirements

  • Excellent communication and listening skills.
  • Ability to work under pressure.
  • Excellent organizational and prioritization skills, attention to detail, and problem-solving skills.
  • Must be mature, pleasant, courteous, cooperative and an enthusiastic team player who displays good human relations’ skills.
  • Must be flexible in working hours, including weekends, evenings and holidays.
  • Basic knowledge of Meeting Room Set up, service standards, guest relations and etiquette.
  • Knowledge of appropriate table settings and service ware.
  • Must possess strong organizational skills.
  • Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism.

Responsibilities

  • Review the Event Order and assignment sheet to determine function requirements.
  • Stock, set, and maintain meeting rooms ensuring the event for our groups exceeds their expectations.
  • Complete cleaning inspection for each meeting room and assigned area.
  • Report any and all guest request changes to an F&B Manager.
  • Assist other departments as needed to ensure optimum service to guests.
  • Set up tables and chairs to meet the function specifications.
  • Properly clean meeting space at beginning, during, and end of events, including vacuuming, sweeping, mopping, polishing, wiping, and scrubbing.
  • Complete assigned side work to include cleaning meeting space and storage space, that adhere to standard hotel products as assigned to adhere to health standards.
  • Abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
  • Attend all mandatory meetings.
  • Keep work area clean and organized.
  • Complete other duties as assigned by supervisor.
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