Banquet Houseperson

Nobu Hotel Palo Alto•Palo Alto, CA

23d•$31 - $32•Onsite

About The Position

The Banquet Houseperson helps ensure events are set up, serviced, and broken down according to BEO specifications. The role includes preparing and maintaining event spaces, arranging furniture and supplies, operating requested IT items, and delivering and serving food and beverages to event guests. The employee also maintains event inventory, stocks refrigerators, organizes and cleans storage areas, responds to guest requests, and completes assigned side duties. The position is on-call at Nobu PA in Palo Alto, California, with day and swing shifts. The listed pay range is $30.85–$31.85 per hour.

Requirements

Valid California Food Handler Card.
Ability to communicate clearly and positively in English, including when the environment is loud.
Strong organizational skills and ability to handle multiple tasks simultaneously.
Ability to work with little or no direction while remaining focused on client and event needs.
Ability to work at a quick pace for extended periods, including physically active work.
Ability to identify and resolve problems in a timely manner and gather and analyze information skillfully.
Ability to use reasonable judgment when making decisions that affect guest satisfaction.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedural manuals.
Must meet legal age requirements for the position.
Ability to stand and move for extended periods and lift items weighing up to 25 pounds.
Manual motor coordination and finger dexterity, including gripping, grasping, and handling.

Nice To Haves

High school diploma; equivalent combinations of education and/or experience providing the required knowledge, skills, and abilities will be considered.
Prior hospitality experience, ideally in a luxury environment as a Banquet Server.
Ability to speak multiple languages.

Responsibilities

Clean rooms before event setup by vacuuming or sweeping, dusting, wiping counters and tables, and maintaining outdoor spaces.
Set up events according to BEO specifications, including moving furniture, arranging seating, placing items for client use, and ensuring requested IT items are on and working.
Break down rooms after events, clean surfaces and floors, return room items to their proper locations, remove garbage, return glasses and plateware to the kitchen, and move items to storage as needed.
Take inventory of items used during events and identify what needs replenishing.
Maintain event spaces and organize rooms and supplies.
Stock event refrigerators and maintain inventory of event beverages and snacks.
Maintain and clean the event storage area.
Run food and beverages from the kitchen or restaurant to event spaces.
Serve food and beverages to clients and handle special requests.
Check in with event guests to ensure proper service.
Complete assigned side duties.
Respond promptly to the needs of clients, restaurant management, and sales/event management.