Banquet Houseperson

OTH Hotels Resorts•Pikesville, MD

5d•$17 - $18

About The Position

The Banquet Houseperson is responsible for setting up, maintaining, and breaking down banquet and meeting spaces to support successful events. The role prepares event areas according to specifications, maintains cleanliness and organization during functions, and assists banquet staff and guests. It ensures equipment, room arrangements, and service areas are properly prepared and maintained. The position works in a fast-paced event environment requiring physical activity, attention to detail, and responsiveness to changing needs. Work takes place indoors and outdoors depending on event requirements, with exposure to noise, varying surfaces, and cleaning chemicals. Strong organization, teamwork, and proactive event support are important to success.

Requirements

High school diploma or equivalent required.
Strong organizational and multitasking skills.
Ability to work efficiently under pressure in a fast-paced environment.
Good judgment and problem-solving skills in guest service situations.
Strong attention to detail in room setup and cleanliness standards.
Ability to anticipate needs and proactively prepare event spaces.
Effective communication and teamwork skills.
Ability to maintain cleanliness and organization at all times.
Strong reliability and work ethic.
Constant standing; frequent walking, pushing/pulling, and manual dexterity.
Occasional sitting, bending, and balancing.
Frequent lifting and carrying of up to 70 lbs.
Ability to work continuously during event setup and service periods.
Ability to navigate indoor and outdoor event spaces, including uneven surfaces.

Nice To Haves

Prior experience in banquet setup, hospitality, or a related field preferred.

Responsibilities

Set up banquet rooms and meeting spaces according to event orders and specifications.
Arrange tables, chairs, linens, and equipment for events.
Break down rooms and restore spaces after events.
Place centerpieces, table settings, and décor elements appropriately.
Drape tables, set silverware, fold napkins, and prepare meeting spaces as required.
Check equipment condition and report defects.
Maintain cleanliness and organization in banquet, meeting, and conference areas, following established cleaning schedules.
Assist guests courteously and professionally during events.
Replenish beverages, including water, and keep meeting rooms stocked.
Respond promptly to guest requests, assist with minor service needs, and escalate concerns when necessary.
Anticipate equipment and supply needs based on event orders.
Stock meeting rooms with clean glassware and necessary supplies.
Organize and maintain storerooms and back-of-house areas; clean and organize back halls and storage areas after events.
Follow hotel safety, fire, and health regulations; maintain hazard-free workspaces and handle cleaning chemicals and equipment properly.
Support company policies and operational standards.
Attend pre-shift meetings and stay informed about event requirements.
Communicate effectively with the banquet team and management.
Support other food and beverage roles as needed for successful event execution.

Benefits

Medical, dental, and vision insurance may be available to eligible team members.
401(k) retirement savings plan with employer matching contributions may be available to eligible team members.
Paid sick leave and other legally required leave benefits.
Paid holidays.
Paid time off.
Life and disability insurance may be available to eligible team members.
Employee assistance program may be available to eligible team members.
Hotel discounts may be available to eligible team members.
Team member meal programs where offered.
Other benefits and perks as determined by the Company.