Banquet Houseperson

Loews Hotels & Co•Coral Gables, FL

9d•Onsite

About The Position

The Banquet Houseperson is responsible for providing a consistent, well-designed meeting product which focuses on proper meeting table set-ups and proper set-up of various configurations, per client instructions. This role involves reviewing Event Orders, completing cleaning duties, maintaining cleanliness standards, communicating with guests and supervisors, and ensuring equipment is in good working condition. The position also requires promoting teamwork, attending meetings and training, and complying with hotel standards and safety regulations.

Requirements

Exceptional guest service skills.
Ability to stand, stoop, bend and lift items weighing up to 100 pounds repetitively during entire shift.
Ability to push, pull or otherwise move portable table/chair cart units from storage area to function rooms.
Ability to work flexible schedule to include weekends and holidays.
Ability to stand for long periods at a time.
High School diploma or equivalent.
One + years experience as Set Houseperson in a high volume, upscale Hotel.

Responsibilities

Reviews Event Order and assignment sheet to determine function requirements.
Assures that all cleaning duties are completed (doors, door frames, walls, air walls and all assigned).
Completes cleaning inspection for each meeting room and assigned area.
Maintains cleanliness standards and excellent condition of equipment and surrounding work areas.
Communicates promptly to all guest requests.
Assures that inventory is kept and reports any lost items to Supervisors/Managers.
Reports any and all guest request changes to Banquet Manager/Conference Coordinators.
Assures that all equipment is kept in clean working condition.
Performs other duties as assigned.
Promotes and applies teamwork skills at all times.
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance.
Is polite, friendly, and helpful to all guests, management and fellow employees.
Attends appropriate hotel meetings and training sessions.
Maintains cleanliness and excellent condition of equipment and work area.
Executes emergency procedures in accordance with hotel standards.
Complies with required safety regulations and procedures.
Complies with hotel standards, policies and rules.
Recycles whenever possible.
Remains current with hotel information and changes.
Complies with hotel uniform and grooming standards.