Banquet Houseperson

Loews Hotels•Kansas City, MO

23d•Onsite

About The Position

The Banquet Houseperson supports event operations at Loews Kansas City Hotel, an 800-room hotel connected to the Kansas City Convention Center with 60,000 square feet of event space. This hands-on role prepares and maintains event spaces for weddings, meetings, corporate galas, and other social functions, helping deliver seamless guest experiences. The role collaborates with banquet leaders, captains, servers, and other departments to set up and break down rooms, maintain clean and organized banquet and storage areas, inspect event spaces, respond to changing event needs, and keep supplies stocked. The position requires physical activity throughout the shift, a positive guest-focused approach, and flexibility to work varying schedules, including nights, weekends, and holidays as needed.

Requirements

Ability to work in a fast-paced environment and manage time efficiently.
Ability to stand, walk, reach, stoop, bend, and repetitively lift, pull, or push 100-plus pounds throughout the shift.
Ability to move portable furniture and equipment from storage areas to function rooms.
Flexibility to work varying shifts, including nights, weekends, and holidays as needed.

Nice To Haves

One year of experience in a mid- to high-volume banquet and/or restaurant setting within an upscale hotel or restaurant is preferred.

Responsibilities

Execute room setups and breakdowns based on Banquet Event Orders (BEOs), including tables, chairs, staging, and décor.
Place furniture and equipment accurately and safely for weddings, meetings, and social functions.
Maintain cleanliness and organization in banquet and storage areas.
Inspect event spaces before, during, and after functions to ensure quality and readiness.
Perform light maintenance on banquet equipment and report issues to leadership.
Respond to guest and team requests during events, including last-minute layout changes and additional setup needs.
Monitor and restock banquet supplies, including linens, tables, and chairs, and communicate inventory needs to leadership.
Collaborate with banquet captains, servers, and departments such as kitchen, AV, and housekeeping to support event execution.
Uphold safety standards and maintain a professional, guest-ready environment.
Maintain regular attendance in accordance with standards.
Attend mandatory training sessions and meetings.
Perform other duties as assigned.

Benefits

Competitive health and wellness benefits, subject to eligibility and variation by position.
401(k) with company match.
Paid sick days, vacation, and holidays.
Paid bereavement and paid pet bereavement.
Training and development opportunities and career growth.
Tuition reimbursement.
Pet insurance.
Team Member hotel rates, discounts, and other perks.
Uniforms provided with dry cleaning at no cost.
On-site parking.
Complimentary meals in the Team Member Café while working.
Community volunteer opportunities.