Banquet Houseman - Full Time

Millennium Hotels and Resorts•Sunnyvale, CA

11d•Onsite

About The Position

As the Banquet Houseman at M Social Sunnyvale, you will play an essential role in supporting the successful execution of meetings, conferences, weddings, social events, and other functions. You will assist with room setups, event breakdowns, furniture movement, equipment organization, and maintaining clean and guest-ready event spaces. This role is ideal for someone who is dependable, physically active, detail-oriented, and enjoys working as part of a team in a fast-paced hospitality environment. You will help create seamless and memorable events by ensuring banquet spaces are properly set, maintained, and reset according to event specifications. Your work behind the scenes allows the banquet service team to focus on delivering exceptional experiences to our guests.

Requirements

Passion for hospitality and creating memorable guest experiences
Positive, dependable, and team-oriented attitude
Strong communication and interpersonal skills
Ability to work efficiently in a fast-paced environment
Strong attention to detail and organization
Ability to follow event diagrams, instructions, and setup specifications
Willingness to assist wherever needed
Professional appearance and attitude
Flexibility to work evenings, weekends, holidays, and varying shifts
Previous banquet, hotel, restaurant, event, or hospitality experience preferred
Ability to safely move and arrange banquet furniture and equipment
Basic understanding of banquet room setups preferred
Ability to read and follow setup diagrams and written instructions
Food Handler Card required or ability to obtain upon hire, as applicable
Ability to safely operate basic banquet equipment after appropriate training
Ability to stand and walk for extended periods throughout the shift
Frequently lift and carry up to 50 pounds
Ability to push and pull banquet carts, tables, chairs, and equipment
Ability to bend, reach, stoop, kneel, and climb stairs as needed
Ability to safely move furniture and equipment throughout the property
Ability to work in a fast-paced environment for extended periods
Ability to work both indoors and outdoors as required by event operations
High school diploma or equivalent preferred
Equivalent combination of education and relevant experience will be considered

Nice To Haves

Previous Banquet Houseman, Banquet Server, Houseman, or similar experience
Previous hotel or event venue experience preferred
Experience setting up meetings, conferences, weddings, and social events
Familiarity with banquet equipment and different room configurations
Bilingual abilities are a plus

Responsibilities

Set up banquet rooms according to event diagrams, specifications, and standards
Arrange tables, chairs, staging, dance floors, risers, and other event equipment
Assist with setting up meeting rooms, reception areas, and event spaces
Break down and reset event spaces promptly following functions
Move furniture and equipment safely and efficiently
Ensure rooms are properly arranged before guests arrive
Make adjustments to room setups as directed by banquet management
Support banquet servers and supervisors during events
Assist with delivering and removing tables, chairs, equipment, and supplies
Replenish water stations, service areas, and other banquet supplies as needed
Assist with buffet and beverage station setup and breakdown
Respond promptly to requests from banquet leadership
Help ensure event spaces remain clean, organized, and guest-ready throughout the function
Maintain cleanliness and organization of banquet rooms, storage areas, hallways, and service areas
Remove trash, debris, and used equipment from event spaces
Clean and organize banquet equipment after use
Return tables, chairs, equipment, and supplies to designated storage areas
Maintain proper organization of banquet storage rooms
Report damaged or missing equipment to management
Maintain a professional, friendly, and helpful presence around guests
Respond to guest requests appropriately or direct them to the appropriate team member
Help maintain a clean, comfortable, and welcoming event environment
Be attentive to the needs of guests while working throughout event spaces
Represent the M Social brand through professionalism and a positive attitude
Work closely with Banquet, Food & Beverage, Culinary, Engineering, and other hotel departments
Communicate effectively with banquet supervisors regarding event requirements and operational needs
Support the team during high-volume events and multiple-function days
Assist coworkers wherever needed to ensure successful event execution
Maintain a positive, respectful, and team-focused work environment
Follow all hotel safety policies and procedures
Use proper lifting and equipment-handling techniques
Follow food safety and sanitation procedures when assisting with food and beverage areas
Keep walkways, exits, and event spaces free of hazards
Report spills, damaged equipment, safety hazards, or maintenance concerns promptly
Follow proper procedures when operating or moving banquet equipment