Banquet Houseman - seasonal

Royal Sonesta Cambridge, MA•Cambridge, MA

2d•$21 - $23•Onsite

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. This role adheres to hotel specifications and standards in function room set-up and cleanliness. It requires understanding guest needs and set up requirements, with the ability to prioritize, organize, follow through, and adapt to priority changes. The Banquet Houseman must be able to perform job functions with minimal supervision and work cohesively with other departments and coworkers as part of a team. This position requires complete knowledge of daily scheduled group functions, hotel function space, room names, meeting and banquet room settings, equipment maintenance and use, departmental/hotel policies and procedures, and safety guidelines. The role also involves using correct cleaning chemicals, reviewing assignment sheets, organizing work duties, retrieving and stocking linen, stocking supply carts, inspecting set rooms and equipment, and setting up rooms and function areas according to group requirements and departmental standards.

Requirements

Ability to prioritize, organize and follow through
Ability to follow directions
Ability to focus attention to detail
Ability to adhere to timeliness in completion of set-ups
Ability to adapt to priority changes of work flow or requirements
Ability to perform job functions with minimal supervision
Ability to work cohesively with other departments and coworkers as a part of a team
Complete knowledge of: daily scheduled group functions, times, locations, amount of people; location of all hotel function space and room names; all styles of meeting and banquet room settings; correct maintenance and use of equipment; all departmental/hotel policies and procedures; all safety guidelines
Use correct cleaning chemicals for designated items, according to OSHA regulations and hotel requirements

Responsibilities

Understand guest needs and set up requirements
Prioritize, organize and follow through on tasks
Follow directions accurately
Focus attention to detail
Adhere to timeliness in completion of set-ups
Adapt to priority changes of work flow or requirements
Perform job functions with minimal supervision
Work cohesively with other departments and coworkers as a part of a team
Complete knowledge of daily scheduled group functions, times, locations, amount of people; location of all hotel function space and room names; all styles of meeting and banquet room settings; correct maintenance and use of equipment; all departmental/hotel policies and procedures; all safety guidelines
Use correct cleaning chemicals for designated items, according to OSHA regulations and hotel requirements
Review assignment sheets with supervisor; update completed assignments
Check with Supervisor throughout shift for additional assignments
Organize work duties priorities
Retrieve clean linen and skirting from laundry and stock in storage areas
Stock and organize supply carts with designated materials and equipment. Transport to assigned function area
Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies
Inspect cleanliness and working conditions of all equipment and supplies to be set up in the function area; rectify any deficiencies
Set up rooms and function areas with designated tables, chairs, staging, dance floor, flipcharts, easels, blackboards, and other equipment as specified by group requirements and in accordance with departmental standards