Banquet Houseman

Pyramid Global Hospitality

3d•Onsite

About The Position

The Banquet Houseman supports banquet and conference operations at The Shores Resort and Spa by setting up and preparing rooms for events, refreshing and maintaining meeting spaces, and clearing and tearing down rooms after functions. The role involves arranging conference equipment according to event orders and management standards, cleaning and restocking event spaces, moving event materials, bussing and resetting tables, and helping resolve guest issues. The Banquet Houseman works closely with culinary and stewarding staff and stays aware of the hotel's events and meetings to help deliver an exceptional guest experience.

Requirements

Be at least 18 years of age.
Accurately follow verbal and written instructions.
Be highly detail-oriented.
Be comfortable working in a fast-paced environment.
Have excellent communication skills.
Work effectively in a team environment.
Have a flexible schedule that may include evenings, weekends, and holidays.
Be a problem solver.
Have a passion for creating an exceptional experience for guests.
Be able to remain on your feet throughout the shift, with intermittent walking and stair climbing.
Be able to frequently lift and carry up to 25 pounds at shoulder height and frequently lift and carry up to 50 pounds.
Be able to bend, squat, push, and pull frequently.

Responsibilities

Assemble and arrange conference equipment in conference rooms according to event orders and standards set by Conference Services management.
Thoroughly clean classrooms, ballrooms, and team rooms daily, following proper cleaning standards; remove trash and restock meeting-room supplies.
Refresh meeting rooms during meal and coffee breaks.
Complete special projects as directed by department management.
Move convention materials, including boxes and programs, from receiving docks to registration areas, guest rooms, or suites.
Bus and reset tables as needed.
Resolve guest issues and create an excellent guest experience.
Communicate and maintain a positive relationship with culinary and stewarding staff.
Maintain awareness of all functions, events, and meetings taking place.