Banquet Houseman

Gale Hotels•Miami, FL

2d•Onsite

About The Position

The Banquet Houseman supports the Banquet department by setting up, maintaining, cleaning, and resetting banquet rooms before, during, and after events. The role helps provide a positive guest experience by keeping event areas clean, organized, safe, and prepared, and by collaborating with the banquet team and other departments to address guest and event needs. The position involves preparing rooms to meet Banquet Event Orders (BEOs), arranging and checking equipment and materials, assisting with food and beverage setups and movement, supporting event operations, and storing supplies and equipment at the end of each shift. The employee must follow departmental safety, fire, emergency, sanitation, and health procedures.

Requirements

Minimum 1–2 years of experience in a banquet or hospitality-related role.
Ability to lift and carry objects weighing up to 50 pounds and stand for extended periods.
Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
Strong attention to detail and ability to follow directions accurately.
Excellent communication skills and ability to work as part of a team.
Friendly, professional demeanor and strong service orientation.
Ability to work efficiently in a fast-paced environment.
Knowledge of safety, sanitation, and health regulations.
High school degree, GED, or equivalent.
Excellent verbal communication skills in English.

Nice To Haves

Experience working in large-scale events and knowledge of banquet setups.
Excellent verbal communication skills in Spanish.

Responsibilities

Maintain a clean and organized work area and provide assistance where needed.
Set up and break down banquet rooms according to Banquet Event Orders and directions from Banquet Managers or Captains.
Ensure tables, chairs, linens, glassware, and other equipment and materials are clean, in good condition, and properly arranged.
Maintain a clean and safe event environment and help prevent hazards and accidents.
Move food, beverages, service items, equipment, and materials as directed to support event operations.
Monitor guest needs and communicate special requests or concerns to the Banquet Captain or Manager.
Respond promptly and courteously to guests and staff, working collaboratively with the team.
Coordinate setups, requests, and transitions with departments such as housekeeping, kitchen, and security.
Clean and reset banquet areas after events so they are ready for future functions.
Follow departmental safety, fire, and emergency procedures.
Store banquet supplies and equipment properly at the end of each shift.
Prepare banquet rooms and ensure BEO requirements are met for scheduled events.
Set up tables, chairs, linens, and décor on time.
Assist with food and beverage setups and ensure necessary items are in place and clean.
Clean banquet areas, including sweeping, vacuuming, and sanitizing surfaces.
Support event breakdown and room resets, cleaning areas and storing equipment as required.