Banquet Housekeeping Aide

Marriott•Washington, DC

1d•Onsite

About The Position

This role involves the complete breakdown and cleaning of function rooms after events, ensuring all equipment is returned to its proper location. The position also includes completing closing duties such as storing goods, locking doors, and breaking down items. Responsibilities extend to setting up, stocking, and maintaining work areas, as well as monitoring and maintaining the cleanliness, sanitation, and organization of assigned stations and service areas. The job requires transporting dirty linen to the cleaning area, separating napkins from tablecloths, and restocking shelves with clean linens. Maintaining cleanliness throughout the day using clean-as-you-go procedures and assisting other departments when needed to ensure optimal guest service are also key aspects of the role. Additionally, the position requires adherence to all company policies, safety and security procedures, reporting of accidents and unsafe conditions, and completion of safety training. Maintaining a clean and professional appearance, protecting company assets, and welcoming guests according to company standards are essential. The role also involves anticipating and addressing guest needs, thanking guests with appreciation, speaking clearly and professionally, supporting team goals, and ensuring quality standards are met. The job requires the ability to read and visually verify information, stand, sit, or walk for extended periods, and perform various physical tasks including lifting, carrying, pushing, and pulling objects of varying weights, with and without assistance. Fine motor skills, hand-eye coordination, and the ability to navigate uneven surfaces and stairs are also necessary. The role may involve reaching overhead, below the knees, bending, twisting, pulling, and stooping, as well as performing other reasonable job duties as requested.

Requirements

High school diploma or G.E.D. equivalent.
No related work experience.
No supervisory experience.
None

Responsibilities

Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location.
Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc.
Set up, stock, and maintain work areas.
Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens.
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Assist other departments when needed to ensure optimum service to guests.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
Speak with others using clear and professional language.
Support team to reach common goals.
Ensure adherence to quality expectations and standards.
Read and visually verify information in a variety of formats (e.g., small print).
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Perform other reasonable job duties as requested.