Banquet Aide

Marriott • Pittsburgh, PA

5h • Onsite

About The Position

The Banquet Aide is responsible for completing the final breakdown of functions, including cleaning the room and returning equipment to its proper location. This role involves completing closing duties such as storing reusable goods and breaking down items. Key responsibilities include setting up, stocking, and maintaining work areas, as well as monitoring and maintaining cleanliness, sanitation, and organization of assigned stations and service areas. The aide will also transport dirty linen, separate items, and restock clean linens. Maintaining cleanliness throughout the day using clean-as-you-go procedures and assisting other departments to ensure optimal guest service are also part of the role. The position requires adherence to company and safety policies, professional appearance, maintaining confidentiality, and protecting company assets. The aide is expected to welcome and acknowledge guests, anticipate their needs, and communicate professionally, all while supporting team goals and quality standards. Marriott International is an equal opportunity employer, fostering an environment where diverse backgrounds are valued. The Westin brand focuses on guest well-being and seeks passionate, active, and optimistic associates who embrace wellness practices.

Requirements

• Ability to read and visually verify information in a variety of formats (e.g., small print).
• Ability to stand, sit, or walk for an extended period of time or for an entire work shift.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
• Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

• High school diploma or G.E.D. equivalent

Responsibilities

• Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location.
• Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc.
• Set up, stock, and maintain work areas.
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
• Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Assist other departments when needed to ensure optimum service to guests.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.

Benefits

• Equal opportunity employer
• Access to opportunity
• Fostering an environment where unique backgrounds of associates are valued and celebrated
• Commitment to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law
• Empowering guests to regain control and enhance their well-being
• Associates embrace their own well-being practices both on and off property

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees