On Call Banquet Captain

Remington Hotels•Arcadia, CA
•Onsite

About The Position

The On Call Banquet Captain coordinates banquet equipment, room setup, and staff assignments for guest functions. The role checks that equipment is accurate and complete before staff arrive, assists with room setup, verifies tables and equipment, and ensures requests are addressed by consulting Banquet Event Orders (BEOs). The captain schedules staff for pre-meal assignments and function stations, communicates special requests and instructions, checks food quality and presentation before service, and keeps the kitchen informed of changes. The position pays $32.00 per hour. Candidates should communicate effectively, provide prompt and professional service, take initiative, work well under pressure, and contribute to a team focused on guest experiences. Schedules may vary and include nights, weekends, and holidays. The posting describes an in-office physical environment involving desk and computer work, occasional standing and walking, frequent fine-motor tasks, and occasional bending, reaching, or carrying. The role may require lifting or moving 10–25 pounds. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

  • Effective verbal and written communication skills for communicating with guests and associates.
  • High work ethic, self-initiative, and prompt, professional service.
  • Ability to work in high-pressure situations.
  • Ability to read and interpret BEOs to understand and verify room setup and menu served.
  • Ability to work as part of a team focused on providing great guest experiences.
  • May be required to work varying schedules, including nights, weekends, and holidays.
  • Ability to perform the described physical tasks, including occasional lifting or moving of 10–25 pounds; reasonable accommodations may be made.

Responsibilities

  • Arrange and verify equipment needed for guest functions before staff arrive for room setup.
  • Assist banquet staff with room setup and ensure guest tables, buffet tables, and equipment are correctly arranged.
  • Use BEOs to ensure guest requests and needs are met and to verify room setup and menus.
  • Schedule staff for pre-meal assignments and function stations, and communicate special requests or instructions.
  • Inspect food quality and presentation before serving.
  • Maintain open communication with kitchen staff and inform them of changes or special instructions.
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