Banquet Captain

BallenIsles Country Club • City of Rye, NY

6h • $23 - $24 • Onsite

About The Position

Harrison Meadows Country Club is seeking a Full-Time Banquet Captain. This role is responsible for leading banquet service staff and ensuring all banquet and club events are executed according to established standards. The Banquet Captain serves as the primary point of contact during events, coordinating service operations, supervising staff, maintaining quality standards, and ensuring exceptional guest experiences. This is a fast-paced hospitality-focused role within a global leader in golf and community management.

Requirements

• Experience in a similar role
• Ability to lead banquet service staff
• Knowledge of event execution standards
• Capability to serve as a primary point of contact during events
• Skills in coordinating service operations
• Ability to supervise staff
• Commitment to maintaining quality standards
• Focus on ensuring exceptional guest experiences
• Familiarity with banquet room setup
• Understanding of table, linen, China, glassware, silverware, décor, and equipment arrangement
• Ability to coordinate with culinary and beverage teams
• Proficiency in leading servers and bartenders
• Skill in ensuring efficient, accurate, and professional food and beverage service
• Ability to monitor service standards and guest satisfaction
• Capacity to address guest concerns and special requests promptly and professionally
• Effective communication skills between kitchen, service staff, and management
• Ability to adjust staffing and service flow
• Knowledge of health, safety, and sanitation standards

Nice To Haves

• Eagerness to learn, contribute, and grow within a fast-paced hospitality-focused property organization.

Responsibilities

• Review banquet event orders (BEOs) prior to each event.
• Conduct pre-shift meetings to communicate event details, service expectations, and assignments.
• Inspect banquet rooms to ensure proper setup according to event specifications.
• Verify tables, linens, China, glassware, silverware, décor, and equipment are properly arranged.
• Coordinate with culinary and beverage teams to ensure readiness for service.
• Lead banquet servers and bartenders throughout service.
• Ensure food and beverages are served efficiently, accurately, and professionally.
• Monitor service standards and guest satisfaction throughout events.
• Address guest concerns and special requests promptly and professionally.
• Maintain communication between the kitchen, service staff, and management.
• Adjust staffing and service flow as needed to ensure successful event execution.
• Ensure compliance with all health, safety, and sanitation standards.

Benefits

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Eligibility for Commissions, Service Charge

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed