Banquet Captain

Pyramid Global Hospitality•Westlake, TX

1d•Onsite

About The Position

The Banquet Captain will supervise staff, coordinate banquet events assigned and implement Property and banquet policies and procedures. This is a Full Time position with an Evening Shift and some weekends availability. The pay is $22.00 per hour, flat rate (no tips). The location is Benchmark Hospitality at Deloitte University Hotel & Conference Center.

Requirements

Experience in the hospitality industry required.
F&B Banquet experience desirable.
Experience as a departmental trainer or supervisor preferred.
Strong computer skills.
Proficient in Microsoft Excel and Outlook.
Microsoft Teams and OneNote experience desirable.
Knowledge of F&B Point of Sale system preferred.
Basic Food Safety Certification and Texas Alcohol Beverage Commission Certification required within 30 days of starting and must be re-certified as needed.

Responsibilities

Review all BEO (banquet event orders) prior to the event to ensure we are prepared with staffing, supplies, dishware and drinks.
Oversee banquet events to include pre-work of cleaning, polishing, organizing, and setting up drink stations.
Ensure banquet event room is set up to the standards of the BEO (banquet event order).
Conduct staff pre-event meetings to communicate the plan and service standards for the event.
Monitor each event to ensure service is flawless.
Assist Servers and Bartenders as needed.
Be aware of the client’s needs during the event.
Be available for the client for changes that may occur during the event.
Oversee the breakdown of the event to ensure it closes on time and all supplies is put in appropriate areas including food, beverages, linen, supplies, dishware and more.
Provide feedback to the staff for positive and not-so-positive actions that occurred during the event.
Train staff on the standards and tasks that Servers and Bartenders are responsible for.
Monitor Peer Trainer activities and spot check the new associates training.
Recap events with BEO distribution to Meeting Planners or Clients, and complete end of shift Captains report.

Benefits

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities
Awesome Employee Focused Culture with many Associate Events!
10 days of holiday pay.
Up to 14 Vacation & Sick days per year.
Weekly pay!
Leadership and Career development programs.
Free Lunch in our newly remodeled Associate Cafeteria.
Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
Employer matching 401k.
Tuition Reimbursement.
Free parking on-site.
Free uniforms and we will clean them!
Benchmark Hospitality hotel discounts.