Banquet Captain (On Call) - Hilton Hawaiian Village Waikiki Beach Resort

Hilton • Honolulu, HI

16h • $16 - $18

About The Position

The Banquet Captain oversees food and beverage service at banquet functions, helping deliver memorable guest experiences. The role supervises service, monitors guest satisfaction, supports event planning and execution, coordinates with the department team, handles banquet billing, and maintains compliance with applicable health, safety, sanitation, and alcohol awareness regulations. Shifts vary, and the position requires open availability for morning, afternoon, and overnight shifts.

Requirements

• Be of legal age to pour alcohol in the state of Hawaii.
• Have 2 years of banquet serving experience.
• Provide open scheduling availability for morning, afternoon, and overnight shifts.

Responsibilities

• Bring an upbeat, friendly attitude to guest interactions and proactively find ways to make the guest experience special.
• Supervise food and beverage service and monitor guest satisfaction during banquet events, addressing product or service quality issues promptly.
• Assist with planning, organizing, and executing banquet functions, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
• Lead and/or participate in department meetings to align and prepare the team for banquet operations.
• Accurately process banquet checks and ensure seamless payment transactions.
• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed