Banquet Captain

Appellation Healdsburg • Healdsburg, CA

22h • Onsite

About The Position

The Banquet Captain is the key leader during events, ensuring flawless execution and maintaining the highest level of guest satisfaction and team coordination.

Requirements

• Minimum 2 years of experience in banquet service or supervisory roles in luxury hospitality.
• Strong leadership and interpersonal skills.
• Ability to multitask and manage large groups.
• Professional appearance and demeanor.
• Flexible schedule availability.
• Ability to lift up to 25 pounds, bend, stoop, and reach; lift and carry equipment and supplies; walking daily up and down the stairs and sitting for periods up to 4 hours and the ability to work in a fast-paced environment with or without reasonable accommodations.

Responsibilities

• Supervise and direct banquet servers, bartenders, and housemen during events.
• Conduct pre-event briefings to review event details and expectations.
• Serve as the main point of contact between guests, kitchen, and service team.
• Ensure proper setup and breakdown of event spaces.
• Maintain cleanliness and safety standards during events.
• Resolve any guest concerns or service issues immediately.
• Ensure adherence to BEOs and service standards.
• Provide feedback to management on event execution and team performance.

Benefits

• Weekly Pay
• Vacation and Sick Time Off
• Comprehensive Insurance Coverage - Health, dental, and vision insurance plans available
• 401(k) Matching
• Holiday Pay
• Your Birthday = Paid Holiday
• Complimentary Meals
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed