Banquet Captain/F & B Supervisor

Sonesta Hotels•Atlanta, GA

4d•Onsite

About The Position

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting). In charge of the successful execution of all banquet events assigned by the Banquet Manager. Also responsible for assigned paperwork and other duties as needed.

Requirements

Two years of experience as a banquet server in full service hotel preferred - preferably in an upscale establishment.
High school diploma or General Education Degree (GED) preferred.

Nice To Haves

The ideal candidate has a passion for hospitality and providing exceptional guest service.

Responsibilities

Supervise and coordinate the activities of the banquet staff to ensure the successful completion of all banquet functions.
Ensure that that the information in banquet event orders is accurate.
Ensure that banquet staff members complete tasks in accordance to banquet event orders and Sonesta standards.
Inspect functions areas and ensure the cleanliness of the public areas at all times.
Engage and communicate with group representative throughout the function to ensure complete guest satisfaction.
Communicate any changes to banquet event orders to all departments in a timely manner and coordinate the banquet set-ups and changes to schedules of
Monitor staffing levels and adjust according to business demands.
Post all banquet checks at end of day and turn in to Night Audit.
Coordinate and time functions to ensure quality of food.
Adhere to established safety and sanitation guidelines.
Adhere to uniform and grooming standards.
Perform other duties or projects as requested by management.