Bankruptcy Specialist III (On-Site)

Newrez•Tempe, AZ
•Onsite

About The Position

The Bankruptcy Specialist III handles complex bankruptcy accounts or an increased caseload and has mastered bankruptcy processes, including the ability to audit those processes and guide less-experienced Bankruptcy Case Managers. The role analyzes, reviews, and refers accounts, then statuses and monitors them to support maximum recovery within the parameters of each bankruptcy case. The specialist researches and updates bankruptcy accounts, tracks payments, prepares and files court documents, and coordinates with trustees, debtors’ attorneys, debtors when appropriate, and internal teams. The role also identifies matters that may require legal action, reviews accounts after discharge, performs quality audits, and assists with management-assigned projects. Employees must have a smartphone meeting company security standards and be able to install apps such as Microsoft Authenticator; employment is contingent on this requirement.

Requirements

  • At least 5 years of experience in mortgage bankruptcy.
  • Excellent verbal and written communication skills.
  • Ability to multitask amid frequently changing priorities while maintaining a daily work list and handling special projects.
  • Excellent work ethic and exceptional attention to detail.
  • Excellent computer and internet skills.
  • Intermediate Microsoft Excel skills.
  • Must have a smartphone that meets company security standards and can install apps such as Microsoft Authenticator; employment is contingent on meeting this requirement.

Nice To Haves

  • Bachelor’s degree preferred; extensive industry and related experience may be considered instead.

Responsibilities

  • Handle complex bankruptcy accounts or increased caseloads.
  • Receive, update, and review bankruptcy information daily.
  • Research accounts using PACER, AIS, trustee sites, other outside systems, and internal systems.
  • Prepare and file Transfers of Claim with bankruptcy courts by scheduled deadlines.
  • Ensure pre- and post-petition payment tracking is set up correctly in the ILS system.
  • Document bankruptcy correspondence pertaining to collateral in all relevant systems.
  • Monitor accounts for payments under bankruptcy plans, including trustee and post-petition payments.
  • Contact trustees, debtors’ attorneys, or debtors when appropriate to facilitate timely pre- and post-petition payments.
  • Identify issues that may qualify for legal action, including plan objections, claim objections, motions for relief, and adversaries.
  • Work with Bankruptcy Litigation and Foreclosure and Loss Mitigation teams to ensure proper treatment of accounts in bankruptcy cases.
  • Perform discharge reviews to determine lien release requirements, accounting adjustments, and appropriate post-bankruptcy collection restrictions.
  • Assist with special projects assigned by management.
  • Create selected complex court documents using ILS and/or court fill-in documents by scheduled deadlines, maintaining control and quality over a process area.
  • Perform quality audits on selected bankruptcy processes, provide management with feedback on errors, and guide Bankruptcy Case Managers on corrections.
  • Perform related duties assigned by the supervisor.

Benefits

  • Medical, dental, and vision insurance.
  • Health Savings Account with employer contribution.
  • 401(k) retirement plan with employer match.
  • Paid maternity leave, parental bonding leave, and caregiver leave.
  • Adoption assistance.
  • Tuition and certification reimbursement.
  • Employee Mortgage Loan Program.
  • Employee emergency and disaster support fund.
  • One company-paid Volunteer Time Off day.
  • Matching Gifts Program, dollar-for-dollar up to $1,000.
  • Access to grants, nonprofit resources, and volunteer opportunities.
  • Employee Resource Groups.
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